Valmiera Glass Group is one of the leading glass fibre manufacturers in Europe, with more than 60 years of experience in the production of glass fibre. VALMIERA GLASS GROUP's core business areas are glass fibre research, glass fibre product development, production and trade.
As a major international producer of glass fibre fabrics for many technical applications, VALMIERA GLASS GROUP operates a quality control system that fulfils strict international requirements for a variety of industrial markets including composites, thermal and technical insulation and construction industries. VALMIERA GLASS GROUP products benefit from innovative production and application technology.
Work at Valmiera Glass UK Limited opens the door to so many opportunities. We are developing our staff’s skills and interest through internal and external training programmes.
Job Description:
We have an opportunity for a Sales Correspondent to join our team in Sherborne. The ideal candidate will support the sales team in managing customer inquiries, processing orders, and ensuring smooth communication between clients and internal departments. Responsibilities include maintaining effective communication with clients, processing orders efficiently, and working closely with cross-functional teams to ensure customer satisfaction.
Main duties:
1. Handle customer inquiries for specific market areas, with flexibility to assist in other areas as needed.
2. Receive, process, and track customer orders to ensure timely fulfilment.
3. Collaborate with various departments to address customer queries and ensure efficient service delivery.
4. Support and work closely with sales managers.
5. Act as a liaison with the planning department to coordinate customer needs.
6. Prepare and dispatch samples and sales literature as requested.
Qualifications:
1. Proven experience in sales support, customer service, or administrative roles.
2. Strong communication skills, both written and verbal, with the ability to build effective client relationships.
3. Proficiency in managing multiple tasks efficiently in a fast-paced environment.
4. Highly detail-oriented with excellent organisational and problem-solving abilities.
What We Offer:
1. A collaborative and inclusive work environment.
2. Opportunities for career growth and professional development.
3. Competitive salary.
4. Flexible working hours.
Job Types: Full-time, Permanent
Pay: £29,406.00 per year
Benefits:
1. Additional leave
2. Company pension
3. Flexitime
4. Free flu jabs
5. On-site parking
6. Sick pay
Schedule:
1. Day shift
2. Monday to Friday
Work Location: In person
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