Job summary The role provides a comprehensive secretarial service for all clinicians working in the practice, ensuring referrals/ letters are processed in an efficient time frame. The role will require excellent verbal and written communication skills in addition to a clear understand of patient confidentiality. You will be required to possess a good working knowledge of IT systems. The role provides a link between the patient, their GP and other healthcare professionals, excellent organisation skills and attention to detail are required for this role. Main duties of the job Typing letters, reports and associated documentation as required. Ensure referrals, letters and medical reports are typed up using the Clinicians preferred method (dictation, tasks, email) Liaise with external agencies (incl: hospitals/ community services/ Health Visitors) to ensure referrals are processed in a timely manner Ensuring patient/ clinician enquiries are dealt with professionally and effectively to ensure highest levels of patient care at all times. Process referrals using the electronic referral System Ensuring requests for information are processed in a timely manner (incl Insurance Letters, SARS, /DVLA forms, Police letters and Firearm Certificates) Taking of meeting minutes and ensuring they are circulated to all participants of meetings (incl staff, Safeguarding and CCG meetings) Assisting with updating telephone, chaperone lists and other Practice documentation as required. Assist with the running of the community surgical scheme which includes: booking appointments for patients, processing referrals for other practices, producing clinic folders, producing and sending the monthly invoice for the scheme. About us We are a GP practice with a patient population of approximately 13,500. We have a supportive team culture, good work life balance, attractive location in the centre of town with free car parking for staff. This role is working within a small admin team who are extremely friendly and helpful offering good administrative support. Date posted 17 February 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number A1825-25-0000 Job locations 62 London Road Grantham Lincolnshire NG31 6HR Job description Job responsibilities Main duties of the job Typing letters, reports and associated documentation as required. Ensure referrals, letters and medical reports are typed up using the Clinicians preferred method (dictation, tasks, email) Liaise with external agencies (incl: hospitals/ community services/ Health Visitors) to ensure referrals are processed in a timely manner Ensuring patient/ clinician enquiries are dealt with professionally and effectively to ensure highest levels of patient care at all times. Process referrals using the electronic referral System Ensuring requests for information are processed in a timely manner (incl Insurance Letters, SARS, /DVLA forms, Police letters and Firearm Certificates) Taking of meeting minutes and ensuring they are circulated to all participants of meetings (incl staff, Safeguarding and CCG meetings) Assisting with updating telephone, chaperone lists and other Practice documentation as required. Assist with the running of the community surgical scheme which includes: booking appointments for patients, processing referrals for other practices, producing clinic folders, producing and sending the monthly invoice for the scheme. Job description Job responsibilities Main duties of the job Typing letters, reports and associated documentation as required. Ensure referrals, letters and medical reports are typed up using the Clinicians preferred method (dictation, tasks, email) Liaise with external agencies (incl: hospitals/ community services/ Health Visitors) to ensure referrals are processed in a timely manner Ensuring patient/ clinician enquiries are dealt with professionally and effectively to ensure highest levels of patient care at all times. Process referrals using the electronic referral System Ensuring requests for information are processed in a timely manner (incl Insurance Letters, SARS, /DVLA forms, Police letters and Firearm Certificates) Taking of meeting minutes and ensuring they are circulated to all participants of meetings (incl staff, Safeguarding and CCG meetings) Assisting with updating telephone, chaperone lists and other Practice documentation as required. Assist with the running of the community surgical scheme which includes: booking appointments for patients, processing referrals for other practices, producing clinic folders, producing and sending the monthly invoice for the scheme. Person Specification Qualifications Essential Educated to GCSE level or equivalent GCSE Mathematics and English C or above Desirable Computer Skills SystmOne preferred Experience of using dictation software Experience Essential Experience of working in an Administrative role. Desirable Experience of working in a health care setting as a Medical Secretary Knowledge & Skills Essential Ability to work core hours Flexibility to cover and work outside of core hours Disclosure Barring Service (DBS) check Person Specification Qualifications Essential Educated to GCSE level or equivalent GCSE Mathematics and English C or above Desirable Computer Skills SystmOne preferred Experience of using dictation software Experience Essential Experience of working in an Administrative role. Desirable Experience of working in a health care setting as a Medical Secretary Knowledge & Skills Essential Ability to work core hours Flexibility to cover and work outside of core hours Disclosure Barring Service (DBS) check Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name St Johns Medical Centre Address 62 London Road Grantham Lincolnshire NG31 6HR Employer's website https://www.stjohnsmedical.co.uk (Opens in a new tab)