An excellent opportunity has arisen for an experienced ASB Officer to join a dynamic housing organisation on a temporary-to-permanent basis. This role focuses on delivering a proactive anti-social behaviour (ASB) service, providing investigative, enforcement, and preventative solutions to ensure the safety and wellbeing of residents.
ASB Officer
Birmingham
Mon-Fri, 35 hours/week Hybrid
Temp (3 months temp potential for extension)
£24-27hr Via umbrella
Key Responsibilities:
Policy Implementation: Ensuring teams effectively implement ASB policies and operate within the framework of relevant legislation.
Safeguarding: Addressing safeguarding issues by removing residents from immediate risk and developing long-term action plans to provide lasting solutions for affected residents.
Crime Prevention: Supporting teams in creating and executing design-out-crime action plans to tackle nuisance, environmental crime, and ASB on estates.
Performance Reporting: Preparing and delivering monthly performance reports to the Executive Team and Senior Management as required.
Data Analysis: Reviewing and analysing complaint data to identify patterns, trends, and areas for service improvement. Highlighting training needs to improve satisfaction with ASB handling.
About You:
Proven experience as an ASB Officer or in a similar role, with a strong understanding of ASB policies, safeguarding,...