Contract: Permanent, full-time or part-time options available, 35 hours over 5 days
Location: Hybrid – Burford, Oxfordshire, OX18 4PF, with the flexibility to work from home.
Closing Date: Sunday 10 November 2024
We’re recruiting Business Support Manager to join our vibrant, high performing team. This key role will provide essential support to our Chief Information Officer and the Information Services Team, ensuring everything runs smoothly and efficiently. If you thrive in a supportive environment and love making a difference, we’d be delighted to hear from you!
More about the role
As our Business Support Manager, you’ll assist our Chief Information Officer in focusing on strategic priorities while ensuring seamless operations within the Information Services Team. You’ll have the autonomy to make decisions and prioritise tasks, all while being a valued member of our collaborative team.
This role is hybrid, allowing for 40% of your time in the office and 60% remote. This balanced approach fosters both collaboration and individual productivity. We’re dedicated to creating a work environment that adapts to your needs, helping you thrive both professionally and personally. We welcome applications from those seeking full-time or part-time options
Key Responsibilities
* Provide comprehensive support to the Chief Information Officer, enabling them to concentrate on key initiatives and priorities.
* Work closely with the Information Services Team to ensure consistent compliance, process adherence and communication across the directorate.
* Attend senior leadership meetings as the voice of the Information Services Team, taking minutes and following up on action points.
* Oversee central budget items, including engagement with third party providers, ensuring that spending is accurately recorded and reconciled with monthly management accounts.
* Oversee the Information Services sections of our intranet.
* Collaborate with senior team members to create important documents, including presentations and meeting papers.
* Represent the Information Services Team on various projects, sharing insights and feedback.
* Ensure adherence to risk management and Blue Cross policies, helping to improve efficiency within the team.
* Assist the Trustee Chair of a specific committee by organising meetings, preparing agendas, and taking notes during discussions.
About You
We’re looking for a proactive and personable support professional who’s committed to delivering high-quality work. You’ll excel at building strong relationships with colleagues and stakeholders, working collaboratively to achieve our shared goals. Your attention to detail will shine through in everything you do, especially regarding budgets and written materials.
In this role, it’s essential to stay calm and composed, even when things get a bit hectic!
Essential Qualifications, Skills, and Experience
* Proven experience in supporting committees and senior meetings, including planning agendas and tracking actions.
* Experience working at a senior level with strong writing and proofreading skills to create clear and concise documents.
* Exceptional organisational and time management skills, with the ability to juggle multiple tasks and meet deadlines.
* Excellent interpersonal and communication skills, capable of sharing information effectively across teams.
* Experience in supporting colleagues to enhance team effectiveness.
* Proficiency in Microsoft 365 applications (Word, Excel, PowerPoint, SharePoint).
* A discreet approach to handling confidential information.
* Alignment with Blue Cross values of compassion, courage, and inclusion.
* Desirable Qualifications, Skills, and Experience
* Experience in a charity or not-for-profit organisation.
* Familiarity with roles relevant to the Information Services Team.
* Experience in minute-taking for meetings.
Why Blue Cross?
Joining Blue Cross means becoming part of a team that truly cares about making a positive impact in the lives of pets and their owners across the UK. We take pride in nurturing a supportive and collaborative work environment, where your personal and career development is a top priority.
Our people are at the heart of everything we do. Without their dedication and commitment, we couldn’t achieve our mission of making a difference in the lives of those we serve.
In return, Blue Cross is committed to providing you with the best possible working environment. Your happiness and well-being are important to us, and we will strive to support you in every way we can.
Our generous benefits package includes:
* 38 days holiday rising to 43 with service (including Bank Holidays)
* Programmes for physical and mental wellbeing support
* Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family
* Free physiotherapy advice and face to face intervention
* Health cash plan
* Unlimited access to an employee assistance programme
* Pension scheme with enhanced employer contribution
* Claim for professional fees
* Life assurance
* 20% discount on Pet Plan pet insurance
* Enhanced family friendly policies
* Recognition scheme
* Annual volunteer days
* Charity worker discounts across a variety of retailers
* Personal development programme
* How to apply
Click the apply button below and complete the online application process before the closing date on midnight Sunday 10 November 2024.
If you’re ready to take the next step in your career and contribute to our mission, we can’t wait to hear from you!
We reserve the right to close this vacancy early should we receive an overwhelming response.
Our values
Our values define the way we do things. We use them every day to guide us, and to make sure we put people and pets at the heart of everything we do.
Compassionate: We listen, we are non-judgmental, we are kind and caring to the pets and people we encounter, and we offer support in difficult times
Courageous: We make brave decisions, embrace change, and encourage innovation, ensuring we always act with integrity – doing the right thing even when no one is looking
Inclusive: We value all our relationships and work in an open and positive culture where we celebrate our diverse talents and empower you to be you