We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Senior Hardware Quality Engineer, you will manage the successful introduction of all material and process changes into both manufacturing and service partners for all SKY hardware products, ensuring SKY's high standards of quality and compliance are maintained whilst minimizing associated cost and lead time. What you'll do Take ownership and responsibility for delivering all Engineering Change Notices (ECN's) and Product Change Notice (PCN's) whilst driving improvements to internal systems and processes. Create and manage Engineering Change Notices to deliver a pro-active second source material plan reducing business risk, whilst continuing to deliver critical, un-planned material and process change requests. Ensure all mandatory compliance driven changes are implemented in line with external deadlines. Manage and deliver cost down related changes to reduce overall supply chain costs Develop strong relationships and credibility with key stakeholders across a wide range of teams (HW Eng, Soft Eng, Manufacturing, Compliance, Procurement) to ensure priorities are aligned, test plans created and approvals signed off in line with agreed timescales. Work closely with 3 rd party suppliers and manufactures to organize trials, arrange sample builds and manage the successful introduction of Engineering changes into production. Act on IQC, Early Life Return and Repair data, coordinating IQC special investigation requirements and working with suppliers to managing Failure Analysis to drive improvements to product quality and reliability. What you'll bring Strong technical knowledge of hardware and electrical engineering principles on consumer electronic devices, confident reviewing schematic designs and CAD PCB layouts Understanding of consumer product mandatory compliance requirements relating to product safety, radio, EMC, ROHS and REACH. Strong analytical skills, attention to detail and ability to organize and manage activities through to completion Ability to remain calm under pressure, proficiency in planning and prioritising tasks in a dynamic fast-paced environment Excellent communication skills with confidence and gravitas when talking to a wide range of stakeholders A natural self-starter, pro-active and resourceful, with a 'can-do' attitude who can work autonomously but also collaborate with teams across the business Ambition, desire to succeed and self-motivation to grow and learn new skills Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to LifeAtSky : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a