About The Role In TPXimpact, our mission to create healthy communities has inspired us to work with a wide range of organisations across the Health sector, including the NHS, ICS/ICBs, local social care, workplace wellbeing and charities. In this role youll be individually accountable for driving our strategic goals and delivering our missions in the Health sector. You will own the Health strategy and manage a portfolio of opportunities, propositions, and client relationships to foster new business development and achieve our ambitious transformation objectives in the Health sector.
Join our webinar To learn more about TPXimpact and this role, were hosting a conversation with our Chief Client Officer James Reeve on Friday 8th November at 10am. Join this session to learn more about our ambitions for the role and ask any questions. Register to join the session and receive the recording after if youre unable to join.
Link to Registration:
https://pages.tpximpact.com/career-catalyst#register-now
We want this role to grow our business. You will have a specific target for new business development, responsible for finding and converting opportunities into active projects, and accountable for the ongoing growth of the Health portfolio in line with our Growth Strategy and Digital Transformation business plan. To achieve this, youll lead a team of Partners, project consultants, and growth enablement colleagues, creating the conditions for their success in meeting targets and deliverables that align with your Health goals through clear direction, energising leadership, and focused attention. Youll constantly refine your Health sector propositions to ensure were winning new business with compelling offers which are commercially and operationally sustainable and in line with our missions, purpose and the capability strategies. Youll report directly to the Chief Client Officer, and part of the Client Services Growth leadership team. As such, youll contribute toward: Achieving our Digital Transformation revenue targets and growth expectations as outlined in our business plan.
Leading the Client Services Growth team to foster collaboration and create conditions for impactful client projects, relationships, and accounts.
Ensuring the success and motivation of our high-performing Partners working seamlessly with project consultants and capability leaders across the organisation.
Enhancing the effectiveness of our marketing, communications, and events to build and strengthen our presence and profile in existing and target markets.
Maintaining the health of our pipeline over the next 6, 12, and 24 months, ensuring it aligns with Digital Transformations workforce development plans, propositions, overall business plan, and immediate capacity needs.
Winning New Work You will define and communicate a compelling vision for our Health strategy, inspiring clients, colleagues, and teams to join us in achieving impactful results and fulfilling our missions. Youll also create an environment where our account teams, project leads, and delivery teams can develop ambitious strategies for success, progress in their careers, and work creatively to meet client needs.
You will be specifically accountable for ensuring the quality and profitability of our bids and tenders, as well as the viability of our approach, teaming model, and commercial model. Your goal is to improve our win ratios and meet our quarterly forecast win expectations. You will routinely 'own' the entire bid strategy from development through to successful submission and award.
You will be accountable for achieving new business targets in the Health sector. However, we understand that market opportunities fluctuate. Therefore, your inclusive leadership and proactive contribution to the overall divisional target are paramount. Embracing a servant leadership model, you will support, lead, and collaborate with colleagues across Client Services, Digital Transformation, and other divisions to achieve our collective targets. These targets are essential for continued investment in our teams and capabilities, ensuring our overall business sustainability.
Leadership and Impact
You will be a recognized leader and subject matter expert with extensive experience in the health and social care sector. With trusted relationships among commissioners, decision-makers, and executives, you'll serve as a well-connected ambassador for TPX in Health. You will set the vision and strategy, providing shape, direction, and leadership. By clearly defining our offer and value proposition, you will ensure colleagues, partners, and clients understand how to engage and collaborate for success.
You will ensure ongoing growth by building strong relationships, staying attuned to the evolving needs of our clients and delivery context, collaborating with colleagues to refine our offerings, and working closely with project and delivery teams to achieve impactful outcomes that strengthen and expand those relationships.
You will actively sponsor and advocate for advancing opportunities and broader investmentswhether within your team or through workforce development, partnerships, or acquisitionsthat enhance our reputation and strengthen our capabilities. These efforts should align with our company mission and operational/commercial parameters. This may include co-creating business investment proposals with Capability Leadership, such as the CTIO and CDO.
Relevant Experience
Youll have a proven track record of leading teams, businesses, departments, portfolios, and accounts in senior or executive roles within the health sector, managing significant scale, accountability, and complexity. Youll use and enhance what makes TPXimpact a unique partner for the Health sector by refining our organisational ways of working to drive sector transformation. Youll be a visionary, dynamic individual who can create new markets and foster innovative collaborations through your experience in growing businesses and opportunities in the Health sector.
About You Professional knowledge and experience External profile Being a figurehead for the space, youll represent TPXimpact and our work externally through thought-leadership, blog posts, hosting and speaking at events.
Youll champion our work, internally and externally; ensuring our value proposition and offer are distilled and understood by clients and collaborators.
Behaviours and PACT values Accountability Youll be part of the the Client Services Growth leadership team, providing strategic oversight to grow our accounts and win new work; outlining and executing your vision, and ensuring the strength and vibrancy of realistic opportunities in our pipeline, which provide DT and TPX leadership with confidence about our progress towards your growth and delivery plans
Craft
Whether through direct line management, coaching, mentoring or leadership more roundly, youll ensure our Client Services Delivery colleagues can deliver work creatively, work with integrity, create the conditions in which project teams thrive, and deliver on the commercial expectations of the work.
Togetherness & Craft
Youll provide leadership across all sector growth activities, e.g. marketing, networking, events, bidding, pitches, strategic account management, thought leadership, and campaigns
Technical skills (essential) Commercially astute; with significant experience shaping winning financial / commercial models
Developing winning bid strategies; and able to contribute compelling bid content to support tender submissions
Working with high levels of ambiguity and change
Problem solving and curiosity
Influencing and navigating internal and external networks
Big picture / strategic awareness
Strengths, drivers and traits
Leading growth and clients You'll work closely alongside Client Services Delivery team (accountable to the COO) colleagues to ensure our pre-delivery commitments are achievable, commercially sustainable and aligned to ways of working and models within those capability areas.
Youll be very commercially astute and ensure, through detailed commercial oversight, that we win work at competitive and deliverable rates and margins, working collaboratively to build and strengthen commercial acumen in teams to adjust work/effort and focus on achieving business success.
Youll play a visible leadership role across our most complex and high-value deals (£5m+), negotiating with clients, developing compelling and innovative commercial models, and closing deals.
Youll pursue opportunities to expand our work within and around your sector; advocate for opportunities through the qualification process; working with colleagues to secure the support needed to make a winning submission
Youll ensure we are using insights/data to understand and refine winning strategies, emerging themes/needs, competitor activity and positioning etc., and lead our response to those challenges and opportunities.
Youll ensure were able to access/use regular and ad-hoc reports which show the value of work in the pipeline and progress against our goals and proactively identify opportunities for improvement - be that around future pipeline; resourcing of teams to close capacity gaps or informing workforce development/partnership plans.
About Us People-Powered Transformation We're a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, were creating sustainable solutions ready for an ever-evolving world.
At the heart of TPXimpact, were collaborative and empathetic. Were a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. Thats why we believe in people-powered transformation.
Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting.
Benefits Include:
30 days holiday + bank holidays
2 volunteer days for causes that you are passionate about
Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave
Life assurance
Employer pension contribution of 5%
Health cash plan
Personal learning and development budget
Employee Assistance Programme
Access to equity in the business through a Share Incentive Plan
Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme
Financial advice
Health assessments
About TPXimpact - Digital Transformation
We drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities.
By working in the open, in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact.
Were an inclusive employer, and we care about diversity in our teams. Let us know in your application if you have accessibility requirements during the interview.
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