Key Responsibilities
1. Lead the store team:Coaching and supervising Customer Team Members, deputising for the Store Manager when necessary.
2. Deliver great customer service:Friendly, welcoming, easy, helpful, and thoughtful service every day.
3. Manage store operations:Maintaining the store's safety, legality, and full operation, including diligence checks and stock accuracy.
4. Support the store manager:Deputising for the Store Manager when they're not working and delivering various HR processes.
5. Implement change:Leading the way when introducing new products and services, working closely with the team to encourage open and honest feedback.
You will be required to complete online assessments as part of the application process, which will take around 20 minutes.