Established in Somerset in 1971, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a contemporary take on British heritage and a focus on responsible craft, our ambition is to create progressive luxury. Sustainability has been part of the Mulberry ethos since the brand's inception. In 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team. At Mulberry, our Sales Assistants are called 'Experience Experts', creating truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customize each experience and nurture long-lasting relationships with your customers. You will be open to learning and developing yourself as you strive to be an expert in your field and a key contributor to Mulberry. What we need from you: You will always be customer focused: You will create a welcoming and fun environment for your customers and team. You will be committed to delivering an engaging and memorable customer experience in your store. You will develop and maintain key customer relationships using in-store CRM tools to support you. You will be keen to learn and expand your knowledge of our product, brand, services, and local events to enhance the customer experience. You will be responsible: You will be curious about the business and willing to share your ideas. You will enjoy working as part of a team and nurture relationships with your colleagues. You will deliver operational excellence, showing respect and consideration for people, product, and your environment. You will be environmentally conscious: You will contribute to decreasing Mulberry’s carbon footprint, helping to mitigate climate change and promoting a greener, more sustainable future. You will promote equity, empathy, and understanding, demonstrating this commitment within your internal and external communities. You are: Engaging Agile Curious In love with fashion What we will do for you: Competitive basic salary Bonus Product allowance An enviable staff discount and exclusive access to staff sales Extra day off for your birthday Pension Contributions & Life Assurance Training and development opportunities - including full access to LinkedIn Learning x2 Community Days per year Mulberry is an equal opportunities employer, passionate about hiring and developing the best talent. All hiring decisions are based solely on qualifications, skills, or experience as they relate to the particular role. If you need adjustments to our application or interview processes to enable you to be at your best, please email us at talentmulberry.com.