D365 Functional Consultant with Sales & Field Services experience
Hybrid role - London Cognizant Offices
Join a team of passionate thought leaders in a dynamic and collaborative environment! Cognizant Microsoft Business Group’s Business Applications team is hiring now and we’re looking for our next Microsoft Dynamics 365 CRM Functional Consultant to join us.
The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes, geographies and industries. The Cognizant Microsoft Business Group team delivers full lifecycle solutions—from project inception and planning, through deployment to ongoing support and maintenance.
Why should you work at Microsoft Business Group?
1. Multi Award Winning Business
2. Official and Award-Winning Microsoft Partner
3. Award Winning Databricks Partner
4. Official GitHub Partner
5. Cloud Native Organisation
6. Growing International and Diverse teams
7. Hugely collaborative environment, where ideas and knowledge sharing are actively encouraged
8. Private Medical Insurance
9. Employee Assistance Program
10. Income Protection Cover
11. Death in Service Cover
12. Group Personal Pension Plan with enhanced employee contributions
13. Flexible Working and Working from Home
14. We are committed to diversity, inclusion and belonging and welcome applicants from all backgrounds
Job Summary
You will be working on Dynamics 365 CRM solution implementations for Cognizant’s customers. Candidate will be working in a capacity of Functional Consultant within a project team.
Experience, understanding and knowledge required:
Experience of Dynamics 365 CE capabilities and extensibilities
Experience in Sales and Field Services Modules
Experience in leading business discussions with customer for project discovery and business process mapping
Experience in leading discussions around business requirements, product backlog refinement and user expectation management in Agile projects
Experience managing agile delivery teams and team of business analyst
Understanding of Design & configuration experience in Dynamics 365
In-depth knowledge of the Microsoft Dynamics CRM platform
Experience in doing fitment analysis of customer requirements
Knowledge in Performance tuning possibilities in Dynamics 365 implementations
Experience in collaborating with business stakeholders for data integration and data migration activities which can guide team of developers
Experience in managing Dynamics 365 projects in a capacity of product owner or business analyst
Capability to estimate Dynamics CRM project requirements
Knowledge in multiple components of responding to RFPs/RFIs
Capable of leading RFP responses for green field/Enhancement/Support D365 engagements
Microsoft Azure knowledge
Understanding of DevOps project implementation
Essential Technical Skills:
Dynamics 365 CE
Functional Consulting
Bid Management
Team Management
Nice to have:
Product Management
Agile
Azure DevOps