Job Description
We seek an Installation Resource Manager that can be based at either our Keighley or Clapham office and will be responsible for facilitating the creation of the frontline installation resource strategy and implementing it through resource allocations.
Key Experiences & Skills
* Resource management and allocation.
* Facilitate front-line installation resource strategy creation and implement strategy through optimal resource allocations.
* Convert agreed demand plan for future quarters into installation resource requirements including FL KONE resources, local subcontractors, international subcontractors, and KONE pools.
* Indicate cross-border installation resource needs to area level.
* Communicate resource requirement forecasts to local subcontractors and request volume commitment.
* Allocate mid-term installation resources of FL KONE installers, local subcontractors, international subcontractors, and KONE pools based on local supervisor needs within frontline.
* Explore options to solve resource gaps.
* Escalate status of unresolved short-term installations resource risk to short-term forecast (e.g., RUSH reporting) to unit management, delivery operations managers, and installation supervisors.
* Confirm frontline installation capacity.
* Allocate subcontractor resources for supervisors or assign resources to jobs in the installation resource management tool.
* Maintain supplier data in the installation resource management tool.
* Promote proactive and transparent resource planning, analyze deviations, and maintain visibility to subcontracting ratio of the unit.
* Support delivery operations managers and supervisors in using applicable planning tools and methods.
* Provide requirements for selecting suitable suppliers to fulfill the demand (on product and project level) in collaboration with local & area sourcing subcontractor collaboration.
* Responsible for face-to-face meetings with selected subcontractors to ensure that resource plans are executed properly.
* Communicate transparent and up-to-date status of resourcing in the unit.
* Gather and issue accurate schedules for additional capacity needs and release of the teams.
Skills & Experiences:
* A background in planning and project management is essential.
* Industry experience is desirable.
* A mechanical, electrical, or installation background is essential.
* Good presentation skills.
* Ability to work effectively in a highly complex, diverse, changing environment while adapting to change and maintaining focus on key business goals and objectives.
* Effective communication skills, both written and verbal in English.
* Advanced MS Excel skills; interest in Power BI at a medium level.
* Excellent problem-solving and analytical skills.
Benefits: Competitive Salary, 25 Days Holiday, Company Pension Scheme, Employee Assistance Programme, PDI, Life Assurance, Private Health Insurance, Cycle to Work Scheme, KONE Discounts, Bonus, Hybrid Working, etc.
This role is not eligible for visa sponsorship.
FL front line
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and daily practice. We follow ethical business practices and seek to develop a culture of working together where co-workers trust and respect each other, and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you achieve your career and personal goals and enable you to live a healthy and balanced life.
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