Business Administration Level 3 Apprentice
Wiltshire Energy Ltd
Swindon, SN4 7SR
Closes in 17 days (Monday 3 March at 11:59pm)
Based in our Heat Loss Survey team, you will play a vital role in supporting the smooth operation of our business processes while learning valuable skills for a successful career in administration. You will assist with coordinating surveys, managing customer information, and ensuring effective communication between clients and our technical team.
Hours: Monday to Friday 9.00am to 5.00pm with a 30-minute lunch break
Duration: 1 year 6 months
Work
This is an excellent opportunity to develop administrative expertise in a growing and environmentally focused industry.
What you’ll do at work
Administrative Support:
* Assist in scheduling and coordinating heat loss surveys with clients and technicians.
* Maintain accurate records of appointments, customer information, and survey results.
* Update and manage databases, ensuring all information is up to date.
Customer Service:
* Respond to customer enquiries via phone and email in a professional manner.
* Provide clear information about services, processes, and fees.
* Liaise between clients and technicians to ensure efficient communication.
Document Management:
* Prepare and issue invoices, quotes, and related documents.
* Compile and organise survey reports for clients and internal records.
* Ensure compliance with MCS.
Team Support:
* Assist in generating reports and analysing data to improve operational efficiency.
* Collaborate with the technical team to ensure survey results are processed accurately and promptly.
* Support the business with general office duties, such as filing, photocopying, and ordering supplies.
Where you’ll work
Unit 12, Templars Way Industrial Estate, Marlborough Road, Royal Wootton Bassett, Swindon, SN4 7SR
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or Training Organisation
NEW COLLEGE SWINDON
Your Training Course
Business Administrator (Level 3) - Equal to A level
Your Training Plan
* A structured apprenticeship programme with ongoing training and support.
* Knowledge, skills and behaviours as set out in the standard of the Business Administrator Level 3 Apprenticeship.
* Training on the job and via taught sessions at New College Swindon.
Requirements
GCSE or equivalent in:
* Maths and English (grade 4/C and above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Customer care skills
* Analytical skills
* Logical thinking
* Initiative
* Time Management
* Proactive attitude
Other Requirements
• Small office in semi-rural location - ideally has own transport
• Smart-casual dress code
• 12-week probation period
• 4 weeks' notice period
• Company pension
• Company events
• Weekly study day throughout the duration of the apprenticeship
• Location: Office, Site and Home
About This Company
Wiltshire Energy is a locally based company operating out of Royal Wootton Bassett. We provide a range of heat pumps including ground source, water source, and air source heat pumps, solar thermal and solar PV, along with battery storage and electric vehicle chargers to complement renewable heating systems. Wiltshire Energy offers a range of services to suit homeowners, landlords, self-builds, and builders who want to improve the energy efficiency of their property and reduce their carbon footprint, as well as saving money.
Career development opportunities upon successful completion of the apprenticeship.
The contact for this apprenticeship is:
Kirsty Quittelier
Kirsty.Quittelier@newcollege.ac.uk
07564576155
The reference code for this apprenticeship is VAC1000290768.
Apply Now
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