Job Description
Summary: Responsible for providing best-in-class sales and administrative support to PrimeServ.
Key Job Responsibilities:
1. Perform order entry per the division SAP Business One based on procedures and approvals.
2. Handle customer inquiries externally and internally.
3. Prepare quotes using MAN-ES MyPlace and internal terms and conditions, and edit the project list.
4. Process customers’ Purchase Orders, communicate with Product Centers, MAN-ES Workshops, and Field Service, and confirm timeline & details to customers. Follow-up as required, including securing of commercial ancillary conditions.
5. Summarize orders and prepare jobs for invoicing.
6. Update order status conveyed by Product Center to customers and MAN Canada consolidated order status report.
7. Initiate goods receipts, delivery, and invoice processing as well as performing follow-up.
8. Investigate and resolve order discrepancies.
9. Contribute to the order intake and invoice forecasting and sales planning process.
10. Actively participate in establishing MAN-ES’ local business presence.
11. Ensure complete compliance with MAN’s Company Code of Conduct.
12. Provide information, maintain records, and carry out all duties in an accurate, efficient, and timely manner.
13. Undertake such other tasks that may be reasonably required.
14. Enhance the image and reputation of the company while supporting its commercial interests.
15. Be available to provide Emergency- 24/7 shift support for Spare parts orders.
Required Education:
College Diploma in Office/Business Administration or corresponding minimum 3 years work experience.
Preferred Experience:
Commercial experience, especially regarding quotations to order processing and billing. Familiarity with Marine Spare Parts, Workshop, and Service sales.
Required 3rd Party Certifications/Qualifications: None
Other Skills:
1. Results driven, ability to develop and retain key business, consultant, and customer relationships.
2. Ability to liaise and communicate at all levels in the business.
3. Initiative and proactive approach combined with follow-up skills.
4. Outgoing, motivated, patient, and trustworthy to connect with a wide range of different people.
5. Assertive, self-motivated with the ability to work independently as well as within a team.
6. Excellent organizational skills.
7. Strong attention to detail.
Physical Requirements: The majority of the time of this position requires operating in a typical office environment sitting at a desk and using telephones and personal computers.
Entrepreneurial mindset combined with a high degree of customer orientation. Excellent skills set required in communication, contract negotiation, terms and conditions design, legal implications of terms and conditions, and project management at the most senior level. Strong networker, engaging, and well introduced to the local market and within MAN-ES. Sound interpersonal, presentation, and intercultural skills and understanding. Very good coordination and organization skills in a dynamic environment. Ability to uphold the highest ethical standards and high integrity.
All employees share the responsibility for encouraging a proactive safety culture through demonstration of being a positive role model, proper safety behaviors, and safe work practices.
MAN Energy Solutions is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.
* Job Start Date: Thursday, November 16, 2023
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