Customer ServiceMonday - Friday 35 hours6 month contractDo you have outstanding customer service skills? Have experience dealing with vulnerable customers? Want to work for a leading financial institute?I am recruiting on behalf of a leading financial services client who are looking to grow their teamWhat will you be doing? Supporting customers through fraud cases Liaising with 3rd parties to gain more information Reviewing documentation and updating the case accordingly Providing a professional and empathetic approach Completing administration on the systemWhat do you need to apply? Proven experience dealing with complex queries Excellent communication skills both written and verbal Experience within financial services would be desirableMust be able to pass a credit and DBS check to apply Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age