Role: Motorcycle Processing Assistant Location: SuperBike Factory, Crawley Salary : £24,538.80 Join the Team at Our Brand-New Crawley Site SuperBike Factory is expanding, and we’re excited to open our newest location in Crawley. As a Motorcycle Processing Assistant, you’ll play a vital role in ensuring every bike we sell is showroom-ready and that our customers have a seamless, memorable experience from start to finish. Key Responsibilities: Delivering exceptional face-to-face customer service at bike collections. Performing pre-collection checks to ensure motorcycles meet our high standards. Cleaning and preparing bikes to perfection for customer handovers. Coordinating with the sales and workshop teams to ensure a smooth collection process. Booking motorcycles into stock and managing showroom displays. Photographing motorcycles to showcase them for online sales. What We’re Looking For: Customer Service Experience – You thrive in customer-facing roles and create positive interactions. Attention to Detail – You have a keen eye for ensuring every bike is flawless. Communication Skills – You’re great at liaising with both customers and internal teams. Motorcycle Enthusiasm – While basic knowledge of bikes is beneficial, a passion for motorcycles is essential Adaptability – You’re flexible and excel in a fast-paced, dynamic environment. Basic IT Skills – Confident with booking and tracking systems. Working Hours: You’ll work every other weekend, with time off during the week to keep your schedule balanced. This is your chance to join a growing team at an exciting new location Apply now and help us deliver the exceptional SuperBike Factory experience to Crawley’s motorcycle enthusiasts. The benefits you’ll receive: Your Birthday off Netflix Membership Gymflex Benefit Group Life Assurance Staff Discount on Accessories and Bikes Salary Sacrifice Pension Scheme Cycle to Work Scheme Health Care Wellbeing Benefits: Bereavement support, Critical illness support, Legal support, Fitness plans & nutrition advice, Physiotherapy & Mental Health Consultation, 24/7 Employee Doctor Help Line Enhanced Maternity or Paternity leave and enhanced sickness pay Company background SuperBike Factory was started in our founder’s garage back in 2010. Fast forward 14 years and we’ve grown into Europe’s largest used motorcycle retailer We now have 6 sites across the UK. Our head office is still in Macclesfield, but we’ve expanded to Donington Park, Bradford, Bristol and Milton Keynes and Crawley employing around 300 people along the way with plans to expand even further. We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes - Credit history - Criminal record/DBS check. NB. Employment credit searches will not affect your credit rating.