What we do:
Alleyoop is a performance marketing agency who help businesses drive brand awareness, sales, leads and growth.
Who are we:
We are a young, fast-paced, performance marketing agency led by Jak Carlin. We have grown quickly over the past 3 years and we need you to help us sustain and continue that growth throughout 2025. We work hard and it can be intense during periods of high growth but with this comes opportunities – and we want you to grow with us.
About You:
To enjoy this role you must be an excellent communicator and problem solver and work efficiently in a fast-paced, diverse environment.
What we need:
We need you to be the link between clients and internal teams, you will communicate the needs, wants, progress and concerns of the client to the delivery team who will, in turn, pull the levers to meet the client's requirements. The main pillars of your role will be managing communication, reporting, performance, and retention. Your role is crucial in ensuring smooth collaboration and driving client satisfaction. You'll work closely with our clients,
sales team, and delivery team to be all over client results and comms.
Key Responsibilities:
* You will be the main contact for clients, so must build relationships quickly.
* Coordinate with sales and delivery teams to meet and exceed client expectations.
* Manage client reporting with clear, actionable insights.
* Optimise client/campaign performance.
* Identify growth opportunities within accounts.
* Resolve client issues quickly and effectively.
* Daily campaign check-ins with the delivery team.
* Weekly performance calls with clients.
* Monthly performance reviews + reports.
* Proactive optimisation and testing with the delivery team. (Technical / delivery
* experience is not required - an incredible team already does this.)
* Helping us to exceed expectations, retain clients, and deliver incredible, tangible,
* profitable results.
Skills & Experience:
* Agency experience preferred.
* Digital marketing experience preferred.
* Account management experience - preferred.
* Hubspot, social, and Google experience would be nice.
* Being sound – essential.
What We Offer:
* Competitive salary and performance incentives.
* Collaborative work environment in Glasgow and / or Edinburgh.
* Career growth and development opportunities.
* Flexible working options.
* Supportive, innovative team culture.
Location
* Glasgow or Edinburgh, Scotland
Right to Work
You will be required to provide evidence of your right to work in the UK before commencing any employment.
On this occasion, we will not consider applicants requiring sponsorship for this role. International workers will, therefore, only be able to take up this role if they can demonstrate an alternative right to work in the UK.
How to Apply:
To apply, tell us about yourself and any relevant experience that supports this role. Send us
this in the format that suits you best (CV, video, presentation about yourself etc.) on Linkedin or by email to
work@alleyoop.agency. We're excited to hear from you!