Job summary Are you looking to start your career with the NHS? Do you want to be part of a friendly and dynamic team? Children & Family Health Devon (CFHD) have a vacancy for a full time Administrator to join our Single Point of Access (SPA) Team based at Capital Court in EXETER. You will be part of a team providing a single access point for our young people, families, clinicians and partners across Devon and Torbay. Main duties include data input, telephone calls, greeting visitors at reception, room bookings, use of electronic systems, producing template letters, processing of incoming correspondence, scanning, photocopying and general administrative tasks. Main duties of the job The key skills you will need to be successful in this role include: excellent administrative skills; communication skills to liaise with children, young people, families and a wide range of healthcare and education professionals; flexibility, calmness and a positive approach; strong organisational skills and the ability to be flexible in line with service needs; and a thorough understanding of confidentiality issues. About us We provide the Single Point of Access to a wide range of NHS services for children, young people and families in Devon & Torbay - these are interesting and meaningful roles. Full training will be provided in this friendly team. Date posted 22 January 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum pro rata Contract Permanent Working pattern Full-time Reference number 388-6864713-A&C Job locations Capital Court Bittern Road, Sowton Exeter EX2 7FW Job description Job responsibilities Organise meetings or other events as requested by line manager Participate in service development projects/initiatives as requested by line manager Carry out duties in relation to the administration of petty cash on site (e.g. refunds of travel expenses to service users) in line with the organisations policies and procedures Support new and existing colleagues as directed by line manager Please refer to your suitability to the post in your supporting information from the role requirements or person specification. Job description Job responsibilities Organise meetings or other events as requested by line manager Participate in service development projects/initiatives as requested by line manager Carry out duties in relation to the administration of petty cash on site (e.g. refunds of travel expenses to service users) in line with the organisations policies and procedures Support new and existing colleagues as directed by line manager Please refer to your suitability to the post in your supporting information from the role requirements or person specification. Person Specification Qualifications Essential Good general education e.g. GCSEs or equivalent Desirable Relevant administrative or IT qualifications to NVQ Level 2 or equivalent experience Knowledge Essential Good working knowledge of Microsoft Office packages including Outlook, Word, Excel Experience Essential Clerical, administrative or reception experience (minimum 3 months) Desirable Clerical, administrative or reception experience (minimum 1 year). Experience within a customers care, healthcare, education or social care setting. Analytical & Judgemental Skills Essential Ability to work with discretion, sensitivity and maintain confidentiality. Skills and Abilities Essential Ability to work as part of a team Ability to communicate clearly with a wide variety of colleagues and services users, both verbally and in writing. Physical Skills Essential Computer literate Person Specification Qualifications Essential Good general education e.g. GCSEs or equivalent Desirable Relevant administrative or IT qualifications to NVQ Level 2 or equivalent experience Knowledge Essential Good working knowledge of Microsoft Office packages including Outlook, Word, Excel Experience Essential Clerical, administrative or reception experience (minimum 3 months) Desirable Clerical, administrative or reception experience (minimum 1 year). Experience within a customers care, healthcare, education or social care setting. Analytical & Judgemental Skills Essential Ability to work with discretion, sensitivity and maintain confidentiality. Skills and Abilities Essential Ability to work as part of a team Ability to communicate clearly with a wide variety of colleagues and services users, both verbally and in writing. Physical Skills Essential Computer literate Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Torbay and South Devon NHS Foundation Trust Address Capital Court Bittern Road, Sowton Exeter EX2 7FW Employer's website https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)