Retail Supervisor
What we need: A person with a "can-do" attitude, strong numeric and IT confidence, and the ability to handle physical tasks. We are looking for a motivated and energetic Retail Supervisor to join our DIY and hardware store in Cheltenham. If you're ready to lead a team in a hands-on environment, this is the perfect role for you!
As a Retail Supervisor, you will be responsible for overseeing daily operations in a busy DIY and hardware store. The ability to handle lifting and manual tasks, and confidence with IT and numeric systems will be important as you manage stock, support your team, and ensure a positive experience for customers.
Key Responsibilities of the Retail Supervisor:
* Supervise, motivate, and support a team of retail assistants, leading by example and creating a positive and efficient work environment.
* Assist with stock management, ensuring shelves are well-stocked and displays are neat and accessible.
* Confidently use IT systems to manage stock, process transactions, and track sales.
* Handle opening and closing procedures, cash handling, and till operations, ensuring all tasks are completed accurately and on time.
* Provide customer service, offering advice on DIY and hardware products, and helping customers with any inquiries.
* Resolve customer complaints promptly and professionally.
* Support and train new staff members, helping them develop their skills in the DIY and retail environment.
* Ensure...