At Motia, we’re not just about Fuel Cards; we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 250 employees across five offices, we support over 50,000 customers nationwide. Whether you’re passionate about sales, technology, customer service, or management, you’ll find opportunities here that will challenge, inspire, and reward you.
Reporting to the Inbound Sales Manager, the Inbound Sales Administrator will assist the sales team with all fuel card processes and deal with customer and credit queries within the inbound sales department.
Duties & Responsibilities:
* Managing Automated applications through to first usage
* Making outbound calls to potential customers – chasing required documentation to gain credit
* Liaising with both SM, web sales reps, and the credit department ensuring all documents provided and conversations are aligned for the customer journey
* Managing their day/week to ensure all credit queries are contacted at the earliest possible time
* Problem solving credit issues in a professional and efficient manner
* Tracking performance against set KPI’s of the Inbound SM using the excel query tracker
* Keep up to date with changing credit processes and legislation
* Assist with any duties requested by SM
Requirements
* Good standard of education preferably with a ‘C’ or equivalent in English and Maths.
* Experience working in an office environment preferred.
* Working knowledge of Microsoft Office packages – Word, Outlook, and Excel.
* Accuracy and attention to detail.
* Good communicator with a professional and confident telephone manner.
* Methodical with the ability to organise and prioritize.
* Ability to work well individually and as part of a team.
* Motivated and enthusiastic.
* Basic salary - £25,727 per annum
* Potential to earn an extra £350 - £475 per month
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