An exciting opportunity to join Team Ipsum To act in the capacity of a Cable Jointer Mate to support the Jointer (Craftsman) with electrical installations and assist in coordination of electrical works to ensure full compliance with DNO & Ipsum Powers Policies and Procedures. You will be working on our clients sites across Norfolk and Suffolk. Your New Job Principal Accountabilities: The role is to support the Cable Jointer Supporting the work on development sites and the public highway Understanding utility plans Assisting with the cable jointing Assistance with Connections to substations Preparation and correct use of tools and machinery Carry out works in line with established safety procedures. Supporting the completion of risk assessments and maintain safe working practice and maintaining accurate records. Required Qualifications & Professional Membership(s): Hold a valid EUSR or CSCS Card Hold a valid First Aid qualification DNO operational Authorisation (UKPN, preferred) Knowledge & Experience: A good understanding of sustainability and health and safety. Be Conversant with testing procedures. A clean driving licence is essential as you will be required to travel and work in different locations. You also need to be flexible to carry out stand-by duties and attend short notice work in the event of severe weather Knowledge of relevant DNO Policies and Procedures Skills & Personal Qualities: Excellent Customer Service skills. Ability to communicate clearly, concisely and persuasively both verbally and in writing The ability to work effectively to meet deadlines. Good Health & Safety knowledge and practices Ability to work under pressure and meet deadlines Be able to work on own initiative and to act as an effective team member Ability to process a high volume of tasks on a daily basis IT literacy Safety: Uncompromising in our commitment to drive outstanding health, safety and environmental performance. When undertaking their role, our employees commit to: Demonstrate high standards and drive a positive safety culture of mutual trust, openness and confidence Ensure their teams have the knowledge, equipment and training to undertake your work safely Communicate health and safety matters to their teams and implement health and safety action plans Act effectively and speedily to any reports of risks or hazards that have the potential to cause harm Report any accidents, near misses and incidents in a timely manner and ensure a timely investigation process Actively promote safe working behaviours and safe thinking in all work activities Ensure compliance with all relevant safety standards, rules and procedures Coach and develop their team members to improve safety Service: We are committed to delivering outstanding customer service every job, every day. Customer Focus: Championing ‘The Ipsum Way’ Guiding Principles Always do the right thing and never compromise on safety Always take ownership and have real pride in what you do Never ignore a problem – if we get it wrong, we will always fix it Always clarify and never make assumptions Always keep everyone informed at all times Always check with the customer that the job has gone well Above all else, make sure the customer knows and feels you are entirely trustworthy, knowledgeable, and really care. Your New Company The UK’s utility sector is ever evolving and expanding to meet increasing customer requirements. At Ipsum, our vision is to be the leading customer service-focused provider of specialist utility and infrastructure solutions, operating on both public and private networks. We are looking for someone passionate about the industry and supporting our teams in delivering essential services 24/7/365, making a real difference to local people and communities. At Ipsum, we are committed to supporting and developing our people to achieve their full potential. As a fast-growing and ambitious business, we offer opportunities to acquire a wide range of skills and gain broad and varied experience to help you progress in your career. Our investment in our people enhances our expertise and flexibility, enabling us to deliver the highest standard of service to our customers Our Benefits We value our people and offer a comprehensive range of employee benefits, including: Career Development: Professional qualifications and accreditation Health & Wellbeing Benefits: Employee Assistance Programme with mental health support and access to counselling Access to 24/7 virtual GP Occupational Health support Tax-Efficient Benefits via Salary Exchange (Salary Sacrifice): Cycle to Work Group Personal Pension Scheme Employee Discount Scheme: Discounts on hundreds of retailers, including supermarkets, mobile phone/broadband providers, gym memberships, and more Social Committees: Established local social committees with a calendar of regular social events Life Assurance Cover Flexible Working Long Service Awards Volunteer Opportunities: Opportunities to volunteer and make a difference through local community projects and initiatives Ipsum is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. 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