We are seeking a Key Account Manager to collaborate closely with leading restaurant franchisees, providing data-driven insights and strategic pricing and business recommendations to enhance profitability. In this role, you will analyse the key factors influencing consumer purchase decisions at the store, category, and item levels. You will then translate these insights into actionable strategies, sharing them with franchisees and their management teams to drive business growth.
Location: London - HYBRID working with 3 days in the office
Basic Salary: £60,000 - £65,000
Benefits: Private Medical, Pension, Death in Service, 25 annual days off, Gym Membership, Annual public travel card zones 1-3, one day a year to participate in voluntary work
Who you will be working with:
* You will be part of the European Consulting Services Team
* Based in the London office reporting into the Senior Director of Franchisee Services
* You will manage multiple franchise accounts and establish strong relationships with key corporate client contacts
* You will engage with senior client personnel to discuss pricing strategies and ensuring the successful implementation and follow up of the strategies across owned and franchised locations
What you will do:
* Manage franchisee accounts and build strong relationships with key corporate client contacts
* Collaborate with your team to create reports, presentations and analyses
* Present insights and recommendations to both key corporate client contacts and franchisees
* Facilitate pricing best practices and pricing tools training, while providing ongoing support with general queries and ad hoc pricing requests to franchisee clients
* Conduct regular meetings with franchisees to ensure their understanding and adherence to proposed revenue management strategies
SKILLS AND QUALIFICATIONS
* Native-level proficiency in English is required; Proficiency in additional languages is highly desirable.
* 5 Years' Experience preferably in key account management, business analytics, consulting, consumer research, or revenue management
* Proficiency in the use of a range of management information systems including Excel and Powerpoint
* Outstanding written and presentation skills with excellent communication at all levels
* Proven commercial and business acumen demonstrated through compelling client interactions, adept storytelling, and strong analytical and critical thinking skills.
* Exceptional time management and organization skills to successfully manage multiple deadlines
* Ability to travel; this position is based in the London office, with occasional trips and client visits as needed
PREFERRED:
Bachelor's Degree in Business, Economics, or any related subjects
3-5 years of experience in the hospitality or retail industry, preferably in revenue management or account management
If this role sounds of interest and you have at least 5 years' experience preferably in key account management, business analytics, consulting, consumer research, or revenue management please apply with your updated CV in word format.
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