Banking department's main responsibility is to deliver excellent customer service as well as market and promote products and services that the Bank offers to its customers whilst adhering to Head Office's and regulatory bodies' requirements. As a Senior Officer Business Risk & Control, you will be responsible to ensure compliance with Anti-Money Laundering (AML), Know Your Customer (KYC) and regulatory standards through effective monitoring and risk control. This is a full time permanent position. Key responsibilities Conduct daily transaction monitoring to identify potential money laundering trends and red flags Complete Customer Due Diligence (CDD) reviews for existing clients within the required timeframe and ensure the quality of reviews conducted Ensure all CDD reviews meet the standards of the Financial Crime and Compliance department and maintain a consistent approach; liaise with the Financial Crime & Compliance department regarding any differences or discrepancies Liaise with internal teams regarding any discrepancies or additional information required Resolve customer queries and issues promptly Authorise daily transactions and ensure operations comply with internal policies and regulations Liaise with customers regarding Source of Wealth (SOW) and Source of Funds (SOF) as part of the ongoing CDD reviews Ensure clear communication with customers to gather required information for compliance purposes Assist in process improvements to enhance the efficiency and effectiveness of compliance monitoring Assist the Team Leader in handling complex cases, audits, and other operational challenges as needed Undertake any other tasks assigned by the Head or Deputy Head of Banking Department Requirements Degree educated in Finance, Economics, Accounting, Law, or other equivalent Relevant experience in conducting corporate CDD reviews Understanding of regulations such as FATCA, JMLSG, AML, and FCA Familiarity with AML investigations, particularly Suspicious Activity Reporting (SAR) processes Experience in Operational Risk assessments, including risk identification, analysis and mitigation Proficiency in AML/KYC/CDD processes, including Client Onboarding, Periodic Reviews, or remediation projects ACAMS and ICA certifications are desirable, but not essential Solid expertise in customer service and resolution management Excellent English and Mandarin verbal communication skills Good English writing skills Good interpersonal skills Attention to details Working here Having a presence in the UK for more than 90 years, Bank of China London Branch has been providing an excellent financial service to the market and maintain its competitive edge as an international bank operated in the UK. It has employees in over 33 countries, and it is one of the most internationalised overseas branch in the Bank of China Group. The Bank values the diversity of its employees and aims to create an inclusive environment where everyone can speak up and enjoy the equal opportunities to grow both personally and professionally. Learning and Development We strive to offer you a continuous learning environment and we will invest in your development. We provide personalised and varied learning tools to support your growth and career through: access to the best in class qualifications from leading professional bodies such as the Professional Bankers Certificate and Green & Sustainable Finance Certificate from the Chartered Banker Institute 24/7 on-demand access to over 600 e-tutorials to build and refresh core and advanced banking knowledge regular pan-bank stay connected sessions to keep in touch with what is going on across the bank and build your network exploring your unique and collective strengths and development areas to become the best version of yourself using the globally renowned Insights personality profile developing our People Managers to help coach and guide you towards success, through our 9-month People Manager Development Programme encouraging a “growth” personal mindset and promoting continuous professional development (CPD) through annual events such as Learning at Work Week embracing change in a fast-moving industry and encouraging a forward-looking perspective on career development to “future-proof” your career promoting cross cultural intelligence and to seek out diverse and inclusive perspectives on challenges faced and their solutions Benefits We provide an attractive and comprehensive benefits package, offering flexibility that can enable you to select the benefits that suits your needs, including: Complimentary Lunch Cycle to work scheme Retail Discounts Meet our People Celine Luo Assistant Vice President, Financial Crime and Compliance Bank of China is a great platform for everyone who wants to gain different knowledge and self-development. I started as a Junior Associate and had the opportunities to gain invaluable working experience in two different departments. I am happily working here, as an Assistant Vice President in the Financial Crime and Compliance department. I believe I will continue to grow here, not only in my career development but also in my personal wellbeing. Daniel Shulakov Senior Associate, Credit Management I joined Bank of China as a university graduate and I believe I have found the best place for me. From the first day my priority was always to learn. This was quickly recognised by my department, which provided me with the platform to grow, and my colleagues have been very helpful in the guidance they have provided me with along my journey. There are ample opportunities to grow with the Bank and it all depends on how much one would like to develop themselves. Rita Cobbold Vice President – Head of Customer Due Diligence, CFU Middle Office I have been working at Bank of China for almost 8 years. In March 2022 I was promoted to VP - Head of Customer Due Diligence and I lead the CDD Unit. There are so many great things about working for the company. My favourite is probably the Bank’s commitment to identifying talent and nurturing them to develop into great leaders. The Bank embraces employees of all experience levels, backgrounds, and beliefs. They understand the value of a diverse team and make efforts to hire a variety of people. Working here has really enhanced my knowledge, my understanding of different cultures, leadership skills and a sense of direction for the future. Jamie Robinson Assistant Vice President – Sales, Financial Markets As a 20-year veteran at Bank of China, I have seen huge growth and progress within that time. Through hard work and perseverance, I was given the opportunity to progress through the ranks, utilising the training and development facilities and absorbing the experience from a diverse range of colleagues. This has been invaluable to develop my soft skills and become a well-rounded professional. Documents