* New Brand Opportunity!
* Be a Part of a New Team!
About Our Client
The company is a well-established retail organisation. With a strong presence in the UK, particularly in Warrington, the company is recognised for its commitment to delivering quality products and outstanding customer service.
Job Description
* Respond to customer inquiries via phone, email.
* Resolve customer complaints effectively and efficiently.
* Provide product information to customers.
* Process customer transactions accurately.
* Assist in the development of customer service policies and procedures.
* Collaborate with the team to achieve customer service targets.
* Monitor customer feedback and report to management.
* Participate in regular team meetings and training sessions.
The Successful Applicant
A successful 'Customer Service Coordinator should have:
* Excellent verbal and written communication skills.
* Proven customer service experience in a retail environment.
* Strong problem-solving abilities.
* Proficiency in the use of computer systems and software.
* A friendly, positive attitude towards customers and team members.
What's on Offer
* A competitive salary.
* Generous holiday leave.
* Opportunities for professional development.
* A positive and supportive work environment.
* Employee discounts on company products.
Contact
Hannah Martinez
Quote job ref
JN-112024-6589032
Phone number
+44 151 255 3776