Main area Payroll Grade NHS AfC: Band 4 Contract Permanent Hours
* Full time
* Part time
* Flexible working
* Home or remote working
37.5 hours per week (There is a requirement to attend the office a minimum of 1 day per week. The expectancy will be that attendance is more regular during the first few months of employment)
Job ref 190-8871-DIR
Employer Sheffield Teaching Hospitals NHS Foundation Trust
Employer type NHS
Site Northern General Hospital
Town Sheffield
Salary £26,530 - £29,114 pa/pro rata for part time staff
Salary period Yearly
Closing 17/02/2025 23:59
Interview date 26/02/2025
Pay & Employee Services Officer
NHS AfC: Band 4
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes, health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Job overview
Sheffield Teaching Hospitals NHS Trust has an exciting opportunity for a Pay & Employee Services Officer to join its busy Pay & Employee Services Department.
The Pay and Employee Services department provides a full range of Payroll and Pensions related services to both the Trust and to a number of other NHS Organisations, along with managing the Trust's workforce systems including eRostering and ESR and the Trust's Employee Benefits offerings.
You will be responsible for processing a dedicated section of Payroll within one of our Client Trust’s and managing the end to end process for all employees within that section, including processing new starters, changes to contract, leavers etc. The role will include complex manual calculations in respect of gross to net pay and attention to detail will be essential.
You will be working with the national integrated HR and Payroll System, ESR and will be able to demonstrate an understanding of NHS Terms and conditions and the NHS Pension Scheme. You will have had experience of working within a busy payroll department previously.
Customer service is an important part of the role and candidates must have excellent communication skills and be able to demonstrate delivery of effective Customer Service.
Main duties of the job
* To work within the Pay and Employee Services Team to ensure the delivery and provision of a comprehensive, cost effective and efficient service to STH and other client organisations.
* Interpret, verify and input confidential employee information into the integrated Payroll and HR system, ESR – complying with internal and external deadlines, in order to ensure employees are paid accurately and on time.
* To act as the point of contact for both clients and employees to provide technical advice, information and support on highly complex pay issues, terms and conditions and statutory regulations.
* To be responsible for the processing of an allocated workload within strict time and quality restraints whilst ensuring that correct procedures are followed and that statutory and legislative requirements are applied and maintained.
Working for our organisation
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Delivering a service to over 40,000 employees to a number of Client's across the NHS, you will work as part of a busy team and will be able to demonstrate strong organisational skills to ensure effective service delivery.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Qualifications
* 5 GCSE’s (including Maths and English) at Grade A to C (4-9) or equivalent qualification/experience.
* European Computer Driving Licence (ECDL) or relevant MS office training.
* CIPP Payroll Technician Certificate.
* Ability to use Microsoft Office packages including Word and Excel
* Excellent numeracy and writing skills
* Ability to work under pressure to strict deadlines by planning and prioritising own workload.
* Self-motivation and ability to work under own initiative.
* Positive team player
* Ability to question and learn quickly
* Strong demonstration of inter-personal skills to be able to deal with difficult / confrontational situations which call for empathy, negotiation skills, tact, diplomacy and verbal reasoning.
* Flexible and adaptable – able to manage competing and changing workloads
* Analytical / interpretive skills to be able to collate and analyse complex data for specific reporting purpose.
* Meticulous
Experience
* Experience working in a specialised integrated HR/Payroll/Pensions department
* Knowledge and experience of HMRC regulations in respect of payroll and pensions regulations
* Sound understanding of the Data Protection Act.
* Knowledge of NHS National Terms and Conditions of service
* Knowledge and understanding of the NHS pension scheme
* Experience of working with the national NHS Payroll system ESR (Electronic Staff Record)
* Knowledge of differing local and national pay terms and conditions applicable to NHS
* Knowledge and understanding of NHS pension scheme
* Experience of ESR Connect software
Candidates are advised to read the attached guidance on using AI technology. When you complete your application, you are required to declare that the information in your application form is true and complete. The personal statement is exactly that; personal.
When selecting to apply via NHS Jobs, you will be redirected to our preferred recruitment system called Trac. You will be asked to create and submit your application via the Trac recruitment system.
If you are offered employment at Sheffield Teaching Hospitals your information will be transferred from the Trac recruitment system into the national NHS Electronic Staff Records system. In addition, in submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.
Please note, all communication regarding your application will be made via email sent via the Trac recruitment system, please ensure you check your junk/spam folders as emails are sometimes filtered there.
The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community. Should you require any assistance in applying for the position please contact the General or Medical Human Resources Departments on the number identified on the NHS Jobs page for the organisation.
Job Share applicants are welcome for all full time posts unless indicated but cannot be guaranteed. In addition for Fixed Term Contracts, internal secondments may be considered, please seek the approval of your current line manager before applying for the position.
All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken.
For more information about our organisation and the opportunities available, please visit our website and follow us on Twitter and Facebook.
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