Role of a technical analyst involves strategic design, aligning business requirements with system and technical requirements. Experience as an RPA developer with UiPath, Automation Anywhere, or Microsoft is considered an advantage.
Roles & Responsibilities
1. Conduct end-user training workshops
2. Create knowledge articles for the team
3. Participate in client engagements and take ownership of domain solutioning
4. Engage with stakeholders for requirement elicitation workshops
5. Transform business pain points into requirements
6. Develop business requirements documents, including non-functional aspects
7. Produce process maps and perform gap analysis
8. Document BRDs, FSDs, NFRs, and RTMs
9. Self-motivated and proactive attitude
10. Understand and document technical business needs
11. Identify gaps, estimate requirements, and demonstrate use cases
12. Configure products per business requirements
13. Guide through training, testing, and issue resolution
14. Format raw data for RPA platforms
15. Resolve testing blockers with workarounds or fixes
16. Collaborate with vendors for issue support
17. Contribute to generic solution development for global use
18. Liaise with Product and Service Managers for requirements documentation
19. Bridge Business and technical teams to align developments with business needs
20. Work with Solution Architects on proposed solutions
21. Support Technical Delivery Team and UX in prototypes and change requests
22. Attend prioritization meetings to manage Epics & User Stories backlog
23. Lead joint sessions for user stories involving BA, Developers, and QA
24. Triage BAU incidents with security-cleared personnel
Skill Set Required:
1. Business Requirements Analysis
2. Expertise in Use Cases, User Stories, Product Backlogs, MOSCOW Prioritization, Process Mapping, Screen Mock-ups, and Sprint Planning
3. Proficiency in Agile and Waterfall methodologies
4. Business-driven with excellent communication skills
5. Familiar with RPA, JIRA, Confluence, and possesses strong process mapping skills with a solid understanding of BPM
Job Requirements:
Essential Skills
1. Extensive experience as a Technical Business Analyst
2. Strong public sector knowledge
3. Excellent written, verbal, interpersonal communication, and consulting skills
4. Proficient in RPA tools (Microsoft Power Platform, Blue Prism, UiPath, Automation Anywhere)
5. Methodical with clear documentation abilities
Nice to Have
1. Knowledge of other RPA and OCR tools
2. Inquisitive mindset and understanding of business requirements
3. DBS and BPSS clearance (to be completed by account upon resource identification)
4. Experience working with multiple teams
Preferred Project Experience
1. Government
2. Defence
3. Banking
#J-18808-Ljbffr