Passionate about sustainability and a love of people? We might be perfect for each other.
We are an independent family run luxury venue with multiple restaurants, a farm shop, picture house, wedding venue, events space, a festival field and a hotel. We are care about our land, our people and our guests and we are looking to grow our team in our dining and drinking spaces with people that have a drive to delivery industry leading service in a goal to becoming one of the best hotels in the UK.
We are currently recruiting for a Floor Manager for our beautiful Cowshed Restaurant. The Cowshed has a refined atmosphere with a focus on 'farm to fork, food and a thoughtfully curated wine list.
The role of will involve:
* Day to day management, ensuring all guests receive excellent standards of customer service.
* Leading shifts, delegating and directing the team as required.
* Setting the standards for efficient and fast paced service, mentoring and developing the team to achieve excellence.
* Motivated to achieve budgetary targets
* Liaising effectively with the Kitchen and Head Chefs regarding menus, feedback and upcoming bookings.
* Dealing with customer queries and issues.
* Monitoring rotas to ensure staffing levels are correct
* Ensuring excellent standards of cleanliness and hygiene in all areas of the restaurant
Requirements for the Floor Manager:
* The successful candidate must have previous restaurant experience ideally in a fast paced environment.
* You must enjoy being a “hands-on” member of a team, teaching others by your example.
* All applicants must have a flexible approach to their work and be willing to work the hours required of the business.
* An excellent standard of presentation is essential.
* Our managers work a variety of shifts, on any 5 days from 7, on any day of the year.
Benefits for the Floor Manager:
As well as a generous package, we also offer:
* Participation in the TiPJAR tronc account that pays weekly (adding at least 4k in earnings a year)
* Healthcare cash back plan with perks
* Staff discount in our restaurants (50% for you and up to 3 guests)
* Friends and family accommodation rates
* Option to do sponsored WSET
* Free meals while on duty
* Holiday that increases with length of service
* Training & development opportunities
* As a small family run business, there are always opportunities for progression