You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
Monday - Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Responsibilities
1. Deliver excellent customer service and ensure customer satisfaction.
2. Assist in the day-to-day operations of the store.
3. Engage with customers to understand their needs and provide appropriate solutions.
4. Maintain store presentation and stock levels.
5. Participate in training programs to enhance skills and career progression.
Benefits
1. Cycle to work scheme with savings on bikes and accessories.
2. High street shopping discounts including 20% off at Screwfix and B&Q.
3. Share plans available for employees.
4. Discounts on gym memberships and health plans.
5. Long service awards to celebrate employee milestones.
6. Generous pension contributions.
7. Life cover through our pension scheme.
8. Access to mental health resources and wellbeing support.
9. Learning and development opportunities through various training programmes.
Applying
Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a S.A. you’ll also need to complete a Situational Judgement Test.
Interview
Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter, to learn as much about us as possible. Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you’ve applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team.
Offer
If we think we’re a good match, we’ll make you an official offer. Once you’ve accepted and we’ve completed the pre-employment checks, you’ll receive your shiny new contract.
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