Waltham Cross Probation Admin/Reception + Evening Cover
Join to apply for the Waltham Cross Probation Admin/Reception + Evening Cover role at Virtual Bridges.
Responsibilities:
* Ensuring that staff and service users are supported through efficient processes.
* Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.
* Provide cover for an effective and efficient reception and telephone enquiry service. Receptionist will be on a rota basis.
* Support Probation Practitioners by means of letters, case allocations, enforcement administration, setting up assessments, data entry, and any other associated administrative tasks.
* Where necessary, issue petty cash/vouchers/warrants for travel costs, maintaining appropriate records in line with local office financial procedures.
* Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
* Receive and distribute information and communications in an appropriate manner, e.g., telephone, paper, email.
* Support the team with printing/posting letters.
* Issuing travel refunds - bus/train warrants/petty cash.
* Responsible for running weekly panic alarm tests and drills.
* Linking/delinking people safe devices to practitioners.
* Reporting any incidents via dedicated portal.
* Reporting any facilities issues to Facilities team.
Skills and Experience Required:
* Delivering at pace.
* Strong communication skills both verbally and written are essential.
* Ability to work on your own initiative.
* Strong and committed individual who can adapt to unexpected situations.
* Good IT skills including proficiency using Microsoft Office Word, Excel, Teams, etc.
* Ability to tackle challenges in a competent and reliable way.
* At least 1 year's administration experience is required.
Salary: £11.44 p/h with benefits of pension scheme and holiday. The hours are working 9-5 Monday - Friday in the office. 37 hours a week.
If you're looking to join the Public Sector workforce with a 'can do' attitude, then do not delay and apply today!
Please note - any successful applicants will need to undergo extensive pre-employment checks, which includes 3 years' worth of referencing and a DBS check. This will take roughly 4 weeks to process after receiving an offer.
Please apply online or contact Basheer at Basheer.Dawoud@brookstreet.co.uk. Please remember to include your mobile telephone number, CV, and the role you are applying for.
Brook Street is proud to support the Armed Forces Covenant. We guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street will offer you a guaranteed interview with a PSR Sourcer.
If this role sounds like it's for you - please hit apply and one of our team will be in touch should you get through to the next stage.
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