Our Partnership team is searching for an experienced, dedicated individual to join Lifetime Training. As a Partnership Associate, you will be a key stakeholder with selected employer partners and support the Partnership Consultant with the development and delivery of strategic partnership plans. You will be accountable for collaborating with both internal and external teams to coordinate activity across your partnerships to ensure objectives are met to deliver high levels of customer satisfaction and meet revenue targets.
What will you be doing?
* Develop and maintain trusted relationships with key stakeholders to ensure high levels of customer satisfaction.
* Where required, take the lead for specific employer partners as directed by the Partnership Consultant.
* Build relationships with and work collaboratively across internal teams to ensure timely and successful delivery of products according to partner needs and objectives, leading to high levels of customer satisfaction.
* Manage campaigns in line with partnership objectives to ensure projects and initiatives are completed on time.
* Manage a diverse range of partner-facing activity to generate leads in line with partner needs, revenue targets, strategic and growth plans.
* Support Partnership Consultant by identifying opportunities and aiding development of the strategic account plan.
* Responsible for resolving issues to support learners to successfully complete their apprenticeship.
* Liaise with the marketing team to ensure client literature, collateral, and campaigns are bespoke to Partner needs.
* Forecast and track key account metrics (e.g., quarterly profiles and annual forecasts), analyze and review performance, spot trends in growth or decline and identify solutions to drive success.
* Lead on the delivery of monthly reports in line with partner needs and support the Partnership Consultant to generate key information and analysis.
What will you bring to the role?
* Demonstrated ability to understand customer business goals and how to implement solutions to help achieve them.
* Experience of working in a customer-focused environment to deliver high levels of customer satisfaction.
* Familiarity with working in a high-demand environment delivering to targets and tight deadlines.
* A high level of confidence with technology such as Microsoft Office, CRM, and video conferencing platforms.
* Ability to generate reports and carry out basic analysis on information.
* Excellent communication, presenting, and listening skills.
* Strong project management skills.
Giving back to you – our Group Benefits
* 25 days' holiday rising with service and your birthday off.
* Holiday purchase scheme for those life-changing trips and moments.
* Long service reward and recognition.
* Enhanced Pension.
* Group Life Assurance – 3 x Annual salary.
* Unlimited access to six Smart Health services including a 24/7 virtual GP.
* Health Cash Plan.
* Access to curated wellbeing content and our Employee Assistance Programme.
* Perkbox.
* To support your work/life balance we give you the opportunity of flexibility within our core working hours (9.00 – 5.30).
* Enhanced sick pay.
* Enhanced Maternity/Shared Parental and Adoption packages leave.
* A reward programme and recognition programme and annual awards event.
Who are Lifetime Training?
Lifetime Training is part of the Lifetime Group. As a Group, we collaborate to shape the future of the sectors we partner with. From delivering pioneering learning and apprenticeships to shaping technology and delivering innovative assessment, we believe that everyone should have the opportunity to learn new skills and reach their full potential.
Our mission is that "We solve talent gaps for competitive advantage: Transforming learning, skills and enabling social mobility. In this way, we are "Creating Tomorrow's Workforce".
At Lifetime Group, we are committed to broadening the diversity of our workforce and creating a sense of belonging for all. In this way, we will better represent our learners and partners to greater understand and fulfill their needs.
Your experience is invaluable to us, and we are committed to fostering an inclusive and equitable recruitment environment for all candidates. We welcome any feedback on how we can enhance our approach to an inclusive process; please feel free to share your ideas with us here: Your feedback.
This feedback is anonymous and will only be used for EDI monitoring and enhancement.
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