Company Description
Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.
Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.
Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.
Job Description
Job Title: Spa Therapist
Location: St Andrews, Fife
Contract: Permanent, Full-time / Casual
Our Spa Team are the greatest ambassadors for our resort, delivering a passionate and memorable experience to every guest who passes through our doors. Our absolute focus is delivering a personalised, luxury service to all guests, building relationships and anticipating their every need. If you believe you are the right person for this role then we want to hear from you!
What you will be doing:
1. Delivering exceptional treatment experiences and 5-star standards of service and care in line with Fairmont brand standards, training and protocols.
2. Provide thoughtful treatment and product recommendations at the end of every treatment
3. Take initiative to add a personalized experience and treatment upgrades
4. Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
5. Other duties as assigned
Qualifications
Your experience and skills include:
6. Service focused personality is essential; experience is an asset
7. College qualified in professionally recognised beauty discipline. Will have gained a full Beauty Therapy Diploma
Additional Information
What is in it for you:
8. 9% gratuity on spa treatments
9. 10% commission on retail product sales
10. Reward, incentive and recognition plans on spa retail and guest satisfaction
11. Spa Therapist Working Hours Bonus
12. Staff shuttle service to/from St Andrews
13. Complimentary staff canteen
14. 50% off dining in our Food and Beverage outlets
15. Employee rates for Spa treatments and green fees
16. Access to gym and pool services
17. Growth opportunities
18. On-the-job training
19. Regular social events