We have an exciting opportunity for a Sales & Business Support Projects Coordinator based at our Pembridge site working 39 hours per week to join our Sales & Business Support team. As the Coordinator you will liaise and coordinate the customer base of Kingspan TEK and associated internal & external departments. You will be responsible for the receipt, distribution & logging of enquires, order processing & entry, project estimating, tracking and forecasting, as well as coordinating logistical options for customers across the world inclusive of producing export documentation all in conjunction with the company CRM & SAP systems. Responsibilities of our Projects Coordinator Provide day to day support to delivery partners and the External Sales Team as the central point of contact. Deal with enquiries from a variety of sources, including members of the public, main contractors, architects and developers. These enquiries will be via marketing and other associations that the service is registered with. Distributing enquiries to appropriate parties, whilst maintaining accurate and up to date information in the company's CRM system and adhering to general data protection rules. Producing quotations and inputting orders onto the SAP system and ensuring that all stages of processes have been completed in order to finalise orders and organise logistics for delivery, whilst understanding margin balances. Working with non UK based customers, confidently converting currencies, providing export paperwork and organising transport. Maintaining regular verbal and written contact with the Company's delivery partners regarding projects (both UK and non UK) to keep an up to date forecasting schedule to liaise with production and planning teams Administering annual audits for delivery partners and maintaining up to date records using the company's document management system. Off-site customer and site visits to attend sales meetings. Provide support where needed to other areas of the team as directed by the sales & business support manager What we are looking for in our Projects Coordinator: You will have: A good level of education Experience of working in an office environment providing secretarial, administrative or back office support Good level of IT skills, with knowledge of Microsoft Office (Word, Excel and Outlook) Good levels of common sense, together with excellent organisational skills, giving you the ability to meet deadlines Good communication skills and a confident telephone manner Enthusiastic approach, with the ability to stay calm under pressure A good understanding of numerical data Attention to detail Whilst not essential, the following would be of benefit: NVQ Level 2 in Business & Administration or Customer Service Why join Kingspan Insulation? We are entrepreneurial, collaborative, and we stand behind a common cause – better buildings for a better world. Kingspan Insulation are a leading manufacturer of high-performance rigid insulation within the construction industry and have 188 sites worldwide. What we can offer you: 25 days Annual Leave (Plus Bank Holidays) Competitive salary Profit Related Bonus Contributory pension scheme 4 x salary Life Assurance Enhanced Maternity, Paternity & Adoption Leave Buy & Sell Annual Leave Service Recognition Rewards Supported Professional Development Discounted gym membership Do you have the skills we are looking for? If so, click ‘ apply ' now to be considered as our Sales & Business Support Projects Coordinator. ADZN1_UKTJ