Research Panel Coordinator
Date: 21 Jan 2025
Location: Edinburgh, GB
Company: Royal London Group
Job Title: Research Panel Coordinator
Contract Type: Fixed Term – 12 month.
Working style: Hybrid 50% home/office based
We are looking for an experienced coordinator to join on a 12-month contract to support the Head of Research in implementation of the research team strategy specifically through the facilitation of effective, efficiently run, fit for purpose research panels. The role plays a crucial part in ensuring the delivery of agile research activity to enable timely and effective insights from key research audiences, most notably Independent Financial Advisers (IFAs), Royal London customers and Employers.
About the role
* Assess and maintain the platforms and systems which allow the panels to run, to include both the research platform and any incentive platforms. Carrying out annual reviews of the platforms used to ensure they are fit for purpose, cost effective and delivering on requirements.
* Support the rest of the research team in the delivery of research projects, including analysis and reporting of key insights.
* Support the Head of Research in selecting appropriate providers for the various aspects of the panels where relevant.
* Manage panel related risk protocols and GDPR regulations and continually review that these are fit for purpose. Produce quarterly risk reports for the adviser panel, highlighting any risk events.
* Demonstrable commercial savings on outsourced aspects.
* Fully GDPR compliant.
About you
* Strong evidence of working with and managing databases and a strong understanding of the research process and efficient ways of eliciting insight from participants.
* Knowledge of the financial services industry.
* Hands on experience of using established online insight tools and techniques.
* Experience of working with external suppliers or internal project teams.
* PC literate with knowledge of all main Microsoft Office applications, advanced skills in Excel and / or database management tools.
* Strong data analysis skills with attention to detail.
About Royal London
We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.
Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.
We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits
Inclusion, diversity and belonging
We’re an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.
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