Job ID: 2831997 | Amazon Fulfillment Poland sp. z o.o.
Are you ready to champion outstanding customer service, Amazon style?
Are you up for creating solutions and solving tomorrow’s problems today?
Then we have an opportunity just for you!
As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates; one of your main focuses will be motivating, mentoring, and coaching your team. You will be responsible for engaging your team during a shift to maintain the highest levels of safety, quality, attendance performance and engagement are maintained. To achieve this, managers are expected to provide their associates with the tools needed for success as well as keenly drive productivity and efficiency through data-driven decisions and analytical problem-solving.
Key job responsibilities
1. Create, oversee, and drive a culture of safety and wellbeing
2. Analyse and implement changes to keep quality and productivity at a consistently high level
3. Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility
4. Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
5. Work collaboratively with management-level colleagues to standardise shift practices
A day in the life
You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers.
BASIC QUALIFICATIONS
1. A degree
2. Relevant experience in people management
3. Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
4. Relevant experience in using data or anecdotal evidence to influence business decisions
5. Advanced proficiency in verbal and written English and local language
PREFERRED QUALIFICATIONS
1. Experience working with Lean, Six Sigma and Kaizen techniques
2. Experience working in another logistics environment
3. Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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