45,000-£55,000 per annum + £5,688 car allowance & company bonus scheme
Field Based - travelling cross all of our depots and Head office
This role serves as the primary point of contact for both operations and Commercial teams for new business roll out and, once transitioned, for business-as-usual (BAU). The role is an integral part of the Performance Function, leading the day-to-day service performance of designated portfolios. The role will primarily focus on achieving and maintaining delivery against established SLAs, metrics, and KPIs, with a lens on driving performance through Operational Efficiency and a performance mindset.
You'll be a results-oriented professional responsible for supporting and driving the operational performance across our business.
● Subject matter expert in operational processes, capacity planning, and compliance.
● Ability to design and develop structured reporting and performance frameworks.
● Strong commercial acumen and financial insight awareness.
● Strong analytical and problem-solving capabilities to drive performance improvements.
● Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
Not only do we offer free onsite parking, 4x salary life assurance and 5% match pension but you’ll also have access to:
● £5,688 per annum car allowance or company car
● Company funded Health Cash Plan – providing cash back for everyday healthcare costs such as dental, optical and physiotherapy
● 25 days holiday plus holiday buy scheme
● 24/7 E-Learning modules, Training and Development opportunities
● Sharesave Scheme, Cycle to work schemes, Health cash plan
● Colleague Assistance Program & Colleague referral scheme
Smiths News is the UK’s largest news wholesaler. Our colleagues serve 22,400 retailers every day of the year, operating from 33 distribution centers.
Inclusion and diversity are important to us. Smiths News is dedicated to creating an authentic workplace where everyone can thrive.