IT Technician
Location: Southend-on-Sea, Essex
The hours you would work:
Monday to Friday, between 09:00 am and 17:30 pm (37.5 hours per week).
An excellent opportunity has arisen to work for our fantastic client in Southend as an IT Technician.
As the IT Technician, you will be responsible for:
1. Working as part of the desktop support team, managing requests logged by users across the business.
2. Performing routine tasks including re-setting passwords, restoring files, and setting up new users.
3. Helping manage the local area network for all sites.
4. Carrying out and completing assigned IT project work.
5. Testing and monitoring of IT resources.
6. Providing reports on IT service desk calls, assets, and backups.
The successful IT Technician will have the following related skills / experience:
1. Good understanding of Microsoft and Mac systems.
2. Knowledge of Active Directory and Office 365.
3. Excellent organisational skills.
4. Experience working with Windows 10 & 11.
5. Service desk experience – 1st / 2nd line support of Windows environments.
Benefits:
1. 25 days holiday + bank holidays
2. Pension
3. Private healthcare
4. Employee assistance programme
5. Electric car scheme
6. Cycle to work scheme
Travel: UK Driving Licence will be required for this role as there will be frequent travel to remote sites.
For more information, please contact Lindsay on 01635 43100 or email lindsay@dovetailhrs.co.uk.
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