Job title- eCommerce Assistant Location- Melmerby, HG45NB Working hours- Monday to Friday, 9am to 5pm Who are we looking for? We’re looking for an organised and enthusiastic individual to join the Retail eCommerce Team. If you’re hard-working, creative and confident with great inter-personal skills and a ‘can-do’ positive attitude; this could be the role for you You’ll be resilient, and tenacious with the ability to become a valued and trusted member of this hard-working & fun team. A keen interest in eCommerce, retail and brands is essential. What does the role involve? Hemingways is looking for an organised individual to join our Retail eCommerce Team. This team manages all our retail relationships, working with many high-profile retail brands (including John Lewis, IKEA, Selfridges, Ticketmaster, Primark etc) to deliver best-in-class solutions for their pre-paid Gift Card activities. The successful candidate will need excellent communication skills, good analytical skills and the ability to organise their own workload in a busy environment. What are the key role responsibilities? Running weekly/monthly/ad hoc reporting on behalf of our clients Creating new gift card products on our internal platforms Routine SEO and content amends to company websites Preparing data for promotional presentations Supporting the team with retail projects Creating content for social media and website blogs Participating in retailer calls/meetings Opportunity to work and gain experience in other areas of the business Opportunity to assist with the training of new and temporary employees Updating imagery & copy content across our portfolio of websites What skills do you need? Strong organisational skills Clear communication skills, both written & verbal Creative & analytical thinking Positive and enthusiastic attitude Excellent attention to detail Ability to collaborate effectively with both internal and external stakeholders An interest in digital marketing What are the benefits? 23 days annual leave (increases with length of service) plus 8 bank holidays Pension scheme Healthcare cashback plan Free onsite parking with EV charging available Cycle to work scheme Tech scheme Bespoke training & development Free fresh fruit delivered weekly Retail discounts Weekly exercise classes On site gym access A bit about us As a specialist in eCommerce, sales, warehousing and distribution, we work with some of the biggest UK and international brands. Our mission is simple: to connect people with the brands they love Voucher Express, is all about making gifting and rewarding easy. We specialise in pre-paid digital and physical gift cards, offering smart, hassle-free solutions for retailers, corporate clients and consumers. We also manage CadburyGiftsDirect.co.uk, bringing chocolate lovers the perfect treats for any occasion. With a service-first approach, we make sure every experience is smooth, simple, and exactly what our customers need.