This is an opportunity to really move your career and earnings forward. Some of the key selling points include :
* Long term job security with a global OEM with an excellent reputation
* Competitive salary package commensurate with experience
* Learning & Development opportunities to progress your career
The company
With a global footprint and operations on a multinational scale, this highly regarded materials handling OEM has developed an excellent reputation for themselves over the last 3+ decades.
Join a business that is :
* Heavily invested in new technology including EV fleets
* People focused management team with a strong team orientated culture
* Wide range of training and OEM upskilling opportunities
The branch and working hours
As a Service Coordinator, you will be based in Melbourne, working Monday-Friday.
The role
In this role you will enjoy leading the daily customer service for a team of Technicians and knowing the customers' installed base and service opportunities in the area.
Your duties will involve :
* Overseeing daily service planning and execution
* Ensuring daily work allocation to Service Technicians is properly and fairly distributed to the team
* Ensuring customer problems are attended to promptly and solutions are provided in a timely manner
* Managing the complete operations of the allocated sites, workshop, and machines
* Ensuring safety is exercised at all times
* Training staff
Your skills and experience
You may or may not come from a trade background, but have worked as a Service Advisor in the past and are looking for a new challenge. You will bring :
* Several years of relevant experience in a maintenance environment
* Several years of experience in a maintenance planning role
* Ability to plan efficient service execution
* Knowledge of SAP
* Customer service skills and effective time management skills
* Sound analytical and numeracy skills
* Strong communication skills (written and verbal)
* Excellent interpersonal and planning skills
If you're keen to learn more, reach out to Eleanor Russell on now!
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