Job summary This role offers an exciting opportunity for a full-time Administration Manager in Aneurin Bevan Specialist Drug and Alcohol Service (ABSDAS). The post holder will provide support to the Management Team in the delivery of services within ABSDAS. They will line manage the Administrative Team and Medical Secretaries with responsibility for the planning, co-ordination and organisation of the administration system, including professional leadership. This will incorporate all aspects of the Human Resources policies, i.e. recruitment and selection, capability, grievance and absence management, undertaking PADR's and cover arrangements. The post holder will also play a vital role in supporting the Senior Nurse, Speciality Services and the Consultant Psychiatrists in the delivery of IT projects to identify opportunities for service modernisation. This will include acting as the service liaison link with the Clinical Informatics Team. Main duties of the job To be responsible for the day-to-day management of the office and the development, implementation and maintenance of office practices and procedures to ensure that all non-clinical requirements of the team are met. To set up, administer and supervise the maintenance of administrative systems using a spreadsheet, database or dedicated Health Board information system (including clinical and operational) ensuring that all information is readily available for presentation and use for statistical returns. The post holder will be responsible for training, induction, day-to-day management, supervision and annual PADR's of administration staff. To set standards to ensure the provision of a reception / front house service, ensuring that telephone calls, correspondence and direct contacts with clients and other internal or external agencies are dealt with in an appropriate and professional manner, encouraging staff to use judgement and discretion where necessary and to refer complex matters to relevant senior members of staff. To challenge in a positive manner current working practice promoting a culture of continuous improvement, ensuring patient flow and productivity. To take responsibility for the administration of the Colleague-Patient (HART) service within ABSDAS and all necessary processes to maintain the smooth running of this part of the service. About us Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future. Date posted 10 January 2025 Pay scheme Agenda for change Band Band 5 Salary £28,834 to £35,099 a year per annum Contract Permanent Working pattern Full-time Reference number 040-AC414-1024-A Job locations ABSDAS 139 Lower Dock Street Newport NP20 1EE Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Person Specification Qualifications/experience Essential Management qualification/experience Experience of staff management Desirable RSA II/III or equivalent Experience of training staff in IT systems Attributes/skills Essential A completer finisher with excellent attention to detail Desirable Experience of training staff in IT/software systems Person Specification Qualifications/experience Essential Management qualification/experience Experience of staff management Desirable RSA II/III or equivalent Experience of training staff in IT systems Attributes/skills Essential A completer finisher with excellent attention to detail Desirable Experience of training staff in IT/software systems Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Aneurin Bevan University Health Board Address ABSDAS 139 Lower Dock Street Newport NP20 1EE Employer's website https://abuhb.nhs.wales/ (Opens in a new tab)