Veterinary Care Assistant
National Living Wage
Richmond upon Thames, Greater London
Medivet 24 Hour Richmond
Full Time, Permanent
We are seeking a Night Veterinary Care Assistant for our Richmond (London) practice; you will be an integral part of the practice team.
Working with our Veterinary Surgeons, qualified Nurses, and Student nurses to provide exceptional care to our patients.
Responsibilities
* Provide a gold standard service to our patients and clients
* Follow cleaning protocols to maintain cleanliness of the clinical environment
* Prepare and maintain medical equipment
This is a 40-hour week role with hours from 13:30 – 21:30 and 1:4 Saturdays and Sundays.
This role will be National Living Wage if you’re aged 21 or over and National Minimum Wage if you’re aged under 21. This role is also entitled to an additional location uplift of 6%.
Benefits
* Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
* Life Assurance 3 x salary.
* Access to 24-hour counselling by phone or in person should you feel you need support.
* 31 days’ annual leave (including Bank Holidays) rising to 36 with length of service.
* An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
* Interest-free Season Ticket Loan.
* Cycle to Work scheme.
* Discounts on Medivet products and services.
Role Accountabilities
Exceptional care is at the heart of everything we do at Medivet. In this role, you will:
* Consistently deliver exceptional care to clients.
* Support with operations and procedures.
* Deliver patient monitoring and care, including everyday care: walking, toileting, and feeding.
* Ensure the completion of all pre and post-operation activities.
* Complete patient transfers to out of hours or enhanced care.
* Dispense any medication required under the guidance of the Veterinary team.
* Ensure compliance with all regulatory, practice, and operational standards.
Your Skills and Experience
* Experience of working as part of a team and building positive working relationships with colleagues.
* Able to provide exceptional care to clients and patients.
* Client care skills, with the ability to remain calm under pressure.
* Able to prioritise a range of tasks and own workload.
* Flexible and willing to learn.
* An understanding of the purpose and importance of regulation and compliance.
About Us
Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany, and Spain.
We’re proud to support a large, connected, and growing community of colleagues who provide exceptional care that’s always there. Join us and be part of our exciting plans for the future.
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