Training Administrator
Are you an organized and proactive individual with administrative experience? Do you excel in providing exceptional customer care and managing multiple tasks? We have an exciting opportunity for a Training Administrator to join our team and facilitate training arrangements for our clients.
Key Responsibilities:
1. Manage Training Requirements: Oversee all aspects of arranging and maintaining training for client employees, including course bookings, scheduling, and certification.
2. Handle Enquiries: Answer incoming calls and respond to emails and training enquiries promptly.
3. Client Interaction: Proactively communicate with clients, delegates, and third-party training providers.
4. Build Relationships: Develop strong working relationships with designated clients.
5. Customer Care: Provide world-class customer care at all times.
6. Assist with Reports: Help with weekly reports to clients and third parties.
7. System Updates: Assist with weekly system updates.
What We're Looking For:
We value Innovation, Collaboration, and Excellence. We're seeking individuals who:
1. Have exceptional communication skills.
2. Possess excellent organizational skills with the ability to multitask.
3. Have excellent attention to detail.
4. Can work as part of a team as well as independently using their own initiative.
5. Previous administrative experience is necessary.
Benefits:
1. Subsidised Meals: Enjoy meals on site.
2. Hybrid Working: Work from home two days a week after induction.
3. Flexible Hours: Flexible start and finish times to accommodate childcare.
4. Generous Holiday: 33 days of holiday per year.
5. Free Starbucks Coffee: Available on site.
6. Health Plan: Access to the HSF Health plan.
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