Job summary
Suffolk Rehabilitation and Recovery Service (SRRS), is a 24 hours service although this admin role will cover Monday to Friday between the core hours of 8am - 5pm.
As the clinical team administrator, you will be an important part of the team providing excellent administrative support to the ward management team, medical and clinical staff. Patient care is our priority and as administrator part of your responsibility would be to provide a high standard of up to date record keeping and data quality to support our high standards of care. The team offers support for service users who have recently been discharged from an acute ward and need support reintegrating into the community whilst providing them with all the tools they need to go on and lead a happy and fulfilling life.
Main duties of the job
In this role you will attend and minute multi-disciplinary team meetings and patient reviews, work with professionals, carers, family members and patients to ensure a high-quality standard of care. This means you will need to be competent in note taking. The role will also include, but is not limited to, answering the phones for the team, creating letters for consultants as required, procurement orders for the unit, raising IT and maintenance requests and clinical scanning.
The successful applicant will also be part of the wider admin team based at Woodlands, Ipswich Hospital and will be trained to help cover reception when required. Having an insight into how other wards run makes this role varied and interesting and allows for progression to higher banding roles for the right applicant. The role at Suffolk Rehab and Recovery Service is part of a small admin team and you will have the ultimate responsibility of supporting the team whilst the Senior Administrator for the Suffolk Rehab and Recovery Community Team will support, line manage and offer regular supervision ensuring you have the training and guidance to assist you in your role.
We are looking for a person who is enthusiastic, and energised with a positive, can do, attitude, excellent communication and organisational skills.
About us
Benefits
Benefits included with this role are:-
NHS pension
A comprehensive in house & external training programmes
Career progression
Starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
Staff physio service
Gym membership
NHS discounts and many more.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
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Job description
Job responsibilities
Most importantly and in keeping with our trust values of vales of Positively, Respectfully and Together. The team is ever evolving and we are looking to recruit someone who can bring their own ideas to the team ensuring professional and smooth running of the team.
If you want to make a difference in peoples lives and change it for the better, we want you to be part of our fantastic team!
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
** Previous Applicants Need Not Apply **
Person Specification
Qualifications
Essential
1. Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level.
Desirable
2. Knowledge of Trust electronic record system
Experience
Essential
3. Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level
4. Ability to work with senior members of staff across a large organisation
Desirable
5. Previous experience of working within an inpatient NHS setting
Skills
Essential
6. ICT skills including Microsoft (especially spreadsheets and presentations, Excel, PowerPoint) or equivalent.
7. Excellent articulate communication skills
8. Interpersonal skills including taking a proactive, diplomatic approach and ensuring confidentiality at all times.