Summary
As the Apprentice HR Administrator, you will actively support the HR function by providing an effective and professional HR administration service across the entire EDP business. You will operate as the first point of contact for Team Members on all HR administration matters and you will be focused on the day to day delivery of tasks.
Wage
£14,723 a year
Training course
Business administrator (level 3)
Hours
Days and shifts are to be confirmed.
37 hours 30 minutes a week
Possible start date
Monday 21 April
Duration
1 year 1 month
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* The HR Administration workload is generally reactive, however there are weekly, monthly and annual work cycles that you will need to complete
* As a Team First Business, The HR Team are paramount to ensuring the success of this with our Team Members; they are your internal clients, and you must ensure they receive a first class service with any administrative services, queries, projects or recruitment campaigns
* You will gather information to use in your role to understand EDP and the role of HR to enable you to deliver immediate and longer-term support for the administrative HR function, and the wider EDP Team (for example, streamlining processes for more effective working)
* You will be positive, proactive, solution focused and committed to expanding your knowledge through internal and external training and research. You will deliver high quality work, whilst adhering to EDP’s policies and processes and always champion EDP’s culture (The EDP Way) and our Vision and Values
* You must provide excellent Client Care to both internal and external clients
* You will ensure communication and collaboration is in the forefront of all you do, and attention to detail is always considered and implemented
* This will help build meaningful relationships and trust with the wider EDP team
* You must understand what it takes to be a HR professional at EDP; to be logical, self-motivated, proactive, commercially minded whilst positioning yourself as an integral part of the team You will have an ability to work to ever changing deadlines
* You will always role model, ensuring you are discreet, maintain confidentiality whilst showing objectivity and consideration to all of our Team Members
* You will have basic knowledge of all the EDP HR policies, procedures and basic employment law, and know when to ask for more Senior Team Members to step in for more complex questions
* You will be expected to manage your Continued Professional Development through your Business Administration Apprentice course and look for opportunities for Learning and Development in your role. You will be adaptable and willing to assist teams outside of your specialist area when required
Main Accountabilities:
* Be “first line” support for HR Administration with the team
* Support with weekly, monthly and annual HR Administration tasks
* Reporting
* Support on Recruitment Campaigns
* New starter and leaver administration
* Ad hoc administrative tasks
* Systems Administration
* Annual Team Member Audit
* Support on business wide training courses
* Organisation of CSCS cards for Team Members
* Monitoring specific professional licences for Team Members
* Maintaining the Vehicle Register
* General Data Protection Regulation (GDPR)
Where you’ll work
TITHE BARN
BARNSLEY PARK
BARNSLEY
CIRENCESTER
GL7 5EG
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
LEARNING SKILLS PARTNERSHIP LTD
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Level 3 Business Administrator Apprenticeship Standard:
* This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college
* The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly
Requirements
Essential qualifications
GCSE in:
* English (grade 4/C and above)
* Math's (grade 4/C and above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Problem solving skills
* Administrative skills
* Number skills
* Analytical skills
* Logical
* Team working
* Initiative