Quality Assistant Manager
We are seeking a detail-oriented individual to join our team as a Quality Assistant Manager. This role involves overseeing the quality of our cross-border e-commerce logistics services.
About the Role
In this position, you will be responsible for monitoring and maintaining the highest standards of service delivery. Our goal is to exceed customer expectations and establish ourselves as a leader in the industry.
Key Responsibilities
* Monitor 100% of customer parcels through various tracking systems.
* Analyze data to identify areas for improvement and implement corrective actions.
* Collaborate with the team to develop and maintain processes that ensure exceptional quality and efficiency.
Salary: Estimated $60,000 - $80,000 per annum, depending on experience.