We are excited to offer a rewarding opportunity within the Care Coordination Service (CCS) for a Band 5 Health and Social Care Coordinator. You will play a key role in supporting vulnerable patients to navigate the complexities of health and social care, ensuring they receive timely, high-quality, integrated support.
We are committed to delivering high standards of care across Ealing, improving access to services, and enhancing patient outcomes. Our staff are central to this vision, and we provide comprehensive induction, ongoing training, regular supervision, and development opportunities to support your career growth.
What We’re Looking For
* Experience in health or social care (essential).
* Strong organisational, interpersonal, and communication skills.
* Ability to work flexibly within a dynamic, multidisciplinary environment.
* A genuine interest in supporting vulnerable individuals.
What We Offer
* Comprehensive induction and tailored training.
* Regular supervision and strong management support.
* Opportunities for professional development within integrated health and social care services.
Working within a network of GP Practices to provide a central coordination role for patients identified throughout the health and social system and referred into the service.
* Responsible for a caseload of around 40/45 named patients with the aim of:
* Enabling people to remain at home,
* Reducing unnecessary admissions to hospitals,
* Supporting early discharge from hospital,
* Improving the quality of care,
* Encouraging independence.
* Provide a single-point of access for service users and colleagues from the health and social care landscape involved in the care of the patient.
* Support the coordination of appropriate care packages for patients’ identified needs ensuring to appropriately link services.
* Provide advocacy for service users where required making use of appropriate levels and channels of escalation.
* Facilitate smooth and planned discharge and handover between care settings across the health and social care system, including GP Practices, secondary care and community settings.
* Providing health and well-being support to patients.
* Delivering health and well-being training to health care professionals.
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
For further details / informal visits contact: Name: Omid Rawand Job title: Care Co-ordinator Email address: omid.rawand@nhs.net
#J-18808-Ljbffr