SCCCC has over 50 years’ experience in providing services that respond to the needs of vulnerable people in a practical and neighbourly way, complementing the care given by other service providers. SCCCC work in partnership with Sheffield Teaching Hospitals, Sheffield City Council and Sheffield Clinical Commissioning Group.
The schemes we provide are:
• A&E to Home
• Hospital to Home
• Back Home Scheme
• Placement Support
• Good Neighbour Scheme
We are looking for a caring, compassionate, and self-motivated individual to join our expanding team and work across all our schemes where you will make a real difference to the lives of people within our community.
Playing a pivotal role in providing excellent support to older people who need it, you will have a flexible approach and be able to adapt to changing circumstances as they arise as the role may see you working in any of the schemes delivered by SCCCC (described in more detail in the full job description).
We are not a CQC’d organisation and there is no personal care involved in any of our roles.
Duties and Responsibilities (dependent on the scheme):
• Work closely with other team members to take referrals from a range of referrers, including health and social care staff, friends and family members and the individual themselves, and carry out those referrals or allocate volunteers where appropriate.
• Complete referrals taken by the team
• Work proactively to plan discharges from hospital in a safe and supported way
• Prevent the deterioration in the health condition and aid the reduction of inappropriate readmission/ avoidance to hospital through the provision of low-level practical interventions
• Aid the reduction of premature admission to hospital and/or residential care
• Provide support to those discharged from hospital or those likely to be re-admitted, to regain their confidence to be able to continue to live independently
• Ensure Individuals reintegrate back into their community and feel supported both emotionally and socially through social interaction
• Deliver a flexible Individual-centred service
• Provide support to informal carers
• Be available for enquiries from service users and their families and respond to any requests for information in a timely and professional manner.
• Follow up, check, and review all referrals with volunteers, service users and service providers in a systematic way.
• Complete a check list to ensure all identified needs have been actioned.
• When appropriate for the particular scheme, ensure that each service user receives a home visit prior to allocation of a volunteer in order to confirm personal details, undertake a risk assessment and better understand them and their needs.
• As appropriate, ensure that those service users with complex needs and who are not suitable for a volunteer receive a monthly visit from a relevant staff member.
• As appropriate, provide telephone support to service users.
• As directed provide ongoing support and supervision to volunteers within SCCCC and ensure that the service is responsive to the needs of its volunteers.
• Ensure that all duties and functions are carried out in accordance with SCCCC’s regulations, policies, and procedures.
• Maintain appropriate records of work undertaken and produce written reports as required.
• Attend the meetings of the organisation and any other meetings as required.
• Attend appropriate training courses to enhance and develop her/his own skills.
• Liaise with the fundraiser in order to maximise donations to the organisation.
• Publicise the scheme through all appropriate channels.
• Carry out other duties and relevant tasks consistent with the responsibilities of the post, which from time to time may be required as agreed between the post holder and the Senior Manager.
• This is not a complete description of duties and may be amended in light of changing needs of the organisation after consultation with the post holder.
For more information on the post, please telephone Karen Redfern, Operational Lead for Hospital to Home on 0114 250 5293 (option 1) or email karen@scccc.co.uk
For an application pack, including an application form and job description/person specification, please visit and download from our website at
All completed application forms should be sent to sophie.lay@scccc.co.uk by midnight on Friday 17th January 2025.
We are particularly welcoming applications from people from black, Asian, and minoritised ethnic communities, people who are LGBT+, and individuals with varied accessibility needs, as these groups are underrepresented in our organisation and we wish to expand the variety of lived experience on our staff.
Please note that we are not a religious organisation.