Job Title: Data Center Technician (24/7 Support Environment) Location: Reading Employment Type: Full-Time | Shift & On-Call Rotation About the Role: We are looking for a hands-on, technically skilled Data Center Technician to join our mission-critical operations team. This role is ideal for someone with a strong background in hardware and network support, who thrives in a fast-paced, high-availability environment. Key Responsibilities: Deliver effective on-site technical support, including break-fix tasks across hardware, networks, cabling, and rack deployments. Participate in the installation, monitoring, maintenance, and optimization of production server hardware and software. Respond to and resolve technical issues through a structured ticketing system-prioritizing, escalating, and clearing blockers as needed. Support site planning, system upgrades, and structured cabling installation. Perform system board-level repairs and diagnostics, meeting defined SLAs. Collaborate closely with cross-functional teams, including technical and non-technical departments (e.g. networking, compliance, operations). Engage in planning and commissioning of new rack positions and white space infrastructure. Ensure all internal reporting is completed accurately and in a timely manner using designated tools. Shift & Availability Requirements: Participation in a 24/7 on-call rotation schedule is required. A valid driving license is essential, as you must be able to reach the data center within 60 minutes when on call. Key Skills & Experience: Proven experience in a data center, IT support, or infrastructure environment. Strong understanding of server hardware, cabling, and networking fundamentals. Experience working within a ticket-based support system. Ability to follow compliance and change management protocols. Comfortable working independently as well as within a multi-disciplinary team. What We Offer: Opportunity to work in a dynamic, high-impact environment. Exposure to enterprise-scale infrastructure and technologies. Supportive team culture with room for growth and development. Randstad Business Support is acting as an Employment Business in relation to this vacancy.