Frasers is a leading destination for luxury fashion, lifestyle, and homeware, offering a premium shopping experience with an unparalleled selection of prestigious brands. As we launch our new store in Maidstone, we are seeking enthusiastic and customer-focused individuals to join our team as Sales Advisors. If you have a passion for fashion and a commitment to delivering exceptional service, we want you on board!
As a Sales Advisor at Frasers, you will be at the forefront of our customer experience, providing personalized assistance and expert knowledge to help customers discover products they love. Your role is essential in creating a welcoming atmosphere, ensuring each customer leaves our store feeling satisfied and valued.
* Competitive Salary: A rewarding pay structure (Up to £11.50PH*) with opportunities for bonuses.
* Employee Discounts: Generous staff discounts across all Flannels and Frasers Group stores.
* Career Development: Opportunities for career growth and progression within the company.
* Training: Comprehensive training to help you succeed and advance in your role.
* Vibrant Work Environment: A dynamic and supportive team culture in a luxury retail setting.
* Customer Engagement: Greet and interact with customers in a friendly and professional manner, offering personalized assistance and advice.
* Sales Expertise: Utilize your knowledge of products and trends to drive sales and achieve individual and store targets.
* Product Knowledge: Stay informed about the latest brands, products, and trends to provide expert advice and recommendations.
* Visual Merchandising: Assist in maintaining the store’s visual standards, ensuring displays are attractive, organized, and aligned with brand guidelines.
* Stock Management: Support with the replenishment of stock, ensuring the sales floor is well-stocked and presentable.
* Team Collaboration: Work collaboratively with colleagues to create a positive, productive, and harmonious work environment.
* Customer Satisfaction: Handle customer queries and concerns efficiently, ensuring every customer has a positive experience.
* Passion for Retail: A genuine interest in fashion, lifestyle, and homeware, with an understanding of current trends.
* Customer-Centric: Exceptional communication skills and a strong desire to exceed customer expectations.
* Sales Driven: Proven ability to meet or exceed sales targets, with a proactive approach to maximizing sales opportunities.
* Team Player: Ability to work effectively in a team, contributing to a supportive and collaborative environment.
* Flexibility: Willingness to work a variety of shifts, including weekends, evenings, and holidays.
* Experience: Previous experience in retail, particularly in a luxury or high-end environment, is an advantage but not essential.
* Think without limits - Think fast, fearlessly, and take the team with you.
* Own it and back yourself - Own the basics, own your role and own the results.
* Be relevant - Relevant to our people, our partners and the planet.
This role has no guaranteed hours of work, hours of work can therefore vary from week to week and, as a result, there may be weeks when no hours of work are offered.
*Salary is based on age range (16-20 £8.65) (21+ £11.50)