Job Summary
We are looking for a band 2/3 Healthcare support worker to work part-time (28.5 hours per week) within our large Outpatients Department, part of the West Hertfordshire NHS Trust Teaching Hospital based at St Albans Hospital (may need to work across other sites in the Trust - Watford General Hospital and Hemel Hempstead Hospital).
We are looking for individuals who are extremely hard-working, patient-focused, and can lead the team to deliver the best care to our patients. You need to be a motivated, enthusiastic, organized, and knowledgeable leader who enjoys working within a large team of all bands, including student nurses of all levels. We cover the following specialties:
* Urology
* Gynecology
* Pain
* Endocrine
* Dermatology
* Orthopedic
* Respiratory
* Rheumatology
* Oncology
* Breast Care
* Gastroenterology
* General Surgery
* Cardiology
* Pain Clinical Psychology
* Fertility
* Pain and Plastics
We currently provide a 5-day service but occasionally run clinics at the weekend. Nursing staff working hours are from 08:00 - 18:00 hours. Days will be allocated over Monday - Friday.
Interviews will take place on the 8th February 2024.
Main duties of the job
* To assist patients attending the Outpatients Department, ensuring they receive excellent service and patient-centered care.
* Supporting patients who are on stretchers while they are in the department.
* Taking and accurately recording baseline observations from patients.
* Entering all patient information on CERNER (Electronic Patient Record) EPR system.
* To be confident and competent in accessing and retrieving information from the Cerner Patient Electronic System in the preparation and running of clinics.
* Assisting with minor procedures in a variety of clinics.
* Supporting the completion of local audits.
* To keep patients and their next of kin/carer updated on any delays within the clinics.
* Ensuring any problems or incidents are documented and escalated as necessary and in line with Trust policy.
* To ensure the requirement for a chaperone for a patient is met in line with Trust policy.
* To ensure translators are arranged if required in advance of the clinic in line with Trust policy.
About us
There has never been a more exciting time to join West Hertfordshire Teaching Hospitals NHS Trust! Major redevelopment works are due for completion by 2025 or soon after, particularly at Watford General Hospital where up to 90% of buildings will be new.
The trust has recently gained 'teaching hospital' status, reflecting the dedicated work of many teams and individuals who have set the standard for delivering high-quality training, learning, and education at all levels of the workforce.
We encourage and welcome people with disabilities. If you need help, please ask.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Date posted: 25 February 2025
Pay scheme: Agenda for change
Band: Band 2
Salary: £24,873 to £26,958 a year pro rata inc HCA
Contract: Permanent
Working pattern: Part-time, Flexible working
Reference number: 360-A-6892
Job locations: St Albans City Hospital, St Albans, AL3 5PN
Job Description
Job responsibilities
General Duties:
* Report to the Outpatient Sister/Nurse in Charge all incidents that occur to patients, staff, or visitors within the Outpatients Department and ensure they are recorded on the DATIX system.
* To work as a member of the Multi-Disciplinary Team.
Person Specification
Education And Qualifications
Essential
* Good general education
* Good standard of written and spoken English
* Willingness to complete The Care Certificate programme, workbooks, and competencies
Desirable
* Level 2 QCF Diploma in Clinical Healthcare support or Level 2 NVQ in Healthcare Health & Social Care or Level 2 in Health & Social care
* GCSE A* - C/ 4 - 9 / or Functional Skills level 2
Knowledge
Essential
* Understands the role of a Healthcare Support Worker
* Understands and is committed to a caring approach to patients & relatives
Desirable
* Previous training in First Aid
* IT skills
Experience
Essential
* Experience of time management and prioritizing work
* Team working
Desirable
* Previous experience of working in a healthcare or social setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: West Hertfordshire Teaching Hospitals NHS Trust
Address: St Albans City Hospital, St Albans, AL3 5PN
Employer's website: http://www.westhertshospitals.nhs.uk
#J-18808-Ljbffr