This manufacturing based role has the following key functions:
* Establish and maintain Food Safety Quality Management Systems in line with BRCGS food safety requirements.
* To develop and execute validation programs e.g. allergens, CCPs.
* Implement and evolve a product testing and environmental monitoring plan.
* Oversee customer feedback to ensure we have consistently high-quality products, and to report any trends linked to customer complaints.
* Ensure non-conformances are managed in a timely and effective manner focusing on root cause analysis.
* Ensuring that products are being produced safely and all QA checks/documentation are being adhered to.
* Ensuring that all blends are being produced in adherence to gold standards set by the NPD team.
* Drive continuous improvement with a Food safety and Quality first mindset.
* Work with internal teams to embed a food safety and quality culture.
Quality Assurance Process:
* Managing the end to end food safety and quality assurance processes within our Manufacturing Operations.
* Ensuring that food safety and quality management systems meet BRCGS requirements.
* Ensuring all documentation is being managed and completed on time and in full.
* Manage and lead the Quality Assurance team, providing training and guidance on food safety protocols and best practices.
Product Testing and Management:
* Oversee product testing and validation processes to ensure consistency, product safety and adherence to specifications.
* Ensuring that Gold Standards are being met through 100% checks on all blends through organoleptic testing.
* Main point of liaison with our nominated external accredited lab for product testing.
Quality Assurance Management and Reporting:
* Investigate and address customer complaints related to product quality and safety, implementing corrective and preventative actions.
* Monitoring performance and trends and highlighting causes for concern.
* Preventative actions and Root Cause Analysis for internal non-conformances.
Compliance and GMP Monitoring:
* Managing and monitoring the compliance and GMP across both Manufacturing and Fulfilment.
* Ensure proper sanitation and hygiene practices are followed.
* Supporting teams with improvement and management of standards.
Supporting Product/Manufacturing team:
* Supporting the NPD team with product trials.
* Ensuring the first production runs are verified to ensure standards are defined pre handover to production.
The Things You’ll Nail as Standard:
* Food/FMCG Quality Assurance Management with at least 3 years post qualification experience.
* Gravitas to lead change and improve teams quickly.
* Excellent knowledge of food manufacturing and warehousing GMP processes.
* Exemplary knowledge of Health and Safety, Food Safety and other regulatory compliance.
* Great negotiation and persuasion skills to be able to challenge suppliers, and internal stakeholders.
You’re Naturally Like This:
* Highly numerate and a lover of hitting targets.
* Strategic Mindset and looking beyond the surface.
* Avid self-learner & teacher.
* Able to trade-off short & long-term targets and have a history of making the right calls.
* You have high standards for quality of delivery from yourself and from others.
* You are positively impatient.
* You are great at building positive, productive relationships.
* You are great at extracting information and make effective use of it.
* You have excellent interpersonal skills, and you are able to clearly communicate complex topics in simple terms, to a variety of audiences.
* You are a highly motivated self-starter with a flexible, can-do attitude.
* You are an uncommonly fast-learner.
* You place a high value on delivering business impact.
Non-Negotiables:
* Clear and proven experience as a Quality Assurance Manager in an E-Commerce or FMCG FOOD environment.
* Proven experience and an impressive track record of managing a quality assurance team.
* Extensive experience in all aspects of quality assurance and food safety management.
* Highly organised and excellent verbal and written skills.
* Excellent negotiation skills and ability to influence at various levels.
* Minimum quality experience in retail and food manufacturing.
* Degree qualified in food science or an associated subject.
* Proven auditing experience with certified lead auditor training.
* Knowledge of supplier assurance and management programmes.
* Food Safety Level 4.
* Compliant management KPI documentation and reporting.
* Experience in Sports Nutrition Fulfilment.
* BRCGS V9 conversion course.
We Think This Type of Person Would Kill the Role!
* A dynamic self-starter, who will have an impact from day 1.
* Someone who is obsessed towards costs savings and demolishing targets.
* Someone who is enthusiastic and proactively finds solutions prior to presenting problems.
Join Protein Works: Home of the Best Shakes on the Planet
Established on December 12th, 2012, Protein Works was driven by a relentless pursuit of innovation in the nutrition industry. Our journey began with a simple yet powerful idea: to rock the foundations of a stagnant industry by prioritising quality, unbeatable taste, and exceptional service.
Protein Works today stands proudly as one of the UK’s fastest-growing multi-award-winning consumer food brands, specialising in nutrition-packed protein shakes and meals that not only taste amazing but are nutrition-packed as well.
At Protein Works, we believe in more than just superficial results. We're focused on helping our customers feel better, not just look good.
* Free drinks and snacks.
* Cycle to work scheme.
* Hybrid working: WFH on Fridays.
* 25 days holiday + all bank holidays.
* Staff socials and events.
* Fantastic Bonus Scheme.
* Enhanced Holiday Scheme.
Seniority level
Associate
Employment type
Full-time
Job function
Manufacturing
Industries
Food and Beverage Services and Food and Beverage Manufacturing
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