Assistant Service Delivery Manager (2869)
Currently looking to recruit 2 Assistant Service Delivery Managers based at Monument Place, near London Bridge.
Do you have experience of driving performance improvement?
Do you enjoy prioritising and multi-tasking?
Do you have great communication skills and enjoy working with stakeholders?
If you can answer yes, we would love to hear from you.
As the Assistant Service Delivery Manager, you will support the effective and efficient delivery of facilities services within defined parameters, including the performance monitoring and management of contractors.
Your day-to-day duties will consist of:
* Manage day-to-day service delivery contracts to meet agreed performance specifications.
* Resolve challenges to service delivery through lean management processes and maintaining escalation channels.
* Identify risks to successful service delivery, implementing mitigating actions and record these on the department risk register.
* Monitor actions identified with service delivery plans and assure these have accountable owners and are completed.
* Conduct regular audits to validate contractor performance.
* Support the service delivery manager through maintaining digital records, meeting management, and coordinating core business systems such as purchase ordering.
Sound like a great opportunity? Don't delay, apply today!
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