Lewisham and Greenwich NHS Trust
About
Lewisham and Greenwich NHS Trust is a community focused provider of local and acute care, providing high quality services to over one million people living across the London boroughs of Lewisham, Greenwich and Bexley. With a turnover of around £700 million, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham and a range of community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.
The Trust has 7,500 staff and we have recently invested in our workforce to grow our establishment across a number of key services. In 2020 we won a London NHS Parliamentary Award in recognition of a wide range of initiatives to make the organisation a great place to work. We are accredited as a flexible working employer offering a number of flexible working options for staff. We are also accredited as a London Living Wage employer for our substantive, bank and contractors.
Our hospitals provide a wide range of inpatient and outpatient services, as well as emergency and planned care. Over the last year, our emergency performance has been among the strongest in London, despite our emergency departments being among the busiest in the capital.
Queen Elizabeth Hospital in Woolwich regularly achieves the fastest ambulance turnaround times in London. The critical care unit at the hospital is one of the few in the country to meet the gold standard for consultant and junior doctor staffing.
University Hospital Lewisham has the largest stroke rehabilitation centre in the country, and the third largest specialist centre in the UK for treating blood conditions such as sickle cell. The hospital is one of the few in the country to offer opt-out HIV testing in the emergency department, ensuring that any patient who has a blood test is routinely screened for HIV.
The Trust’s community services for children and adults in Lewisham are rated “Outstanding” by the Care Quality Commission.
The Trust is a centre for the education and training of medical students enrolled with King’s College London’s GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.
We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.
Key details
Location
Site: Lewisham Hospital
Town: London
Postcode: SE13 6LH
Major / Minor Region: London
Contract type & working pattern
Contract: Permanent
Hours: Part time - 30 hours per week (Monday to Friday - 4 shifts 7.5h/week)
Salary
Salary: £37,338 - £44,962 per annum pro rata
Salary period: Yearly
Grade: Band 6
Specialty
Main area: Pre Admissions Suite
Job overview
The post holder will be responsible for triaging patients on the LGT patient tracking list to identify patients who are anaemic/diabetic and arrange the management of these patient's anaemia/diabetes prior to elective procedures. The post holder will pre-screen referrals received either via email or via the electronic referral service (eRS) to identify and sign-post patients for anaemia/diabetes management.
The post holder will ensure that based on the refer/GP’s assessment the patient's anaemia/diabetes status is optimised. The post holder will allocate patient with anaemia/diabetes for telephone assessment, establishing if the patient would instead benefit from either a face to face review in the clinic or review by another speciality.
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Triage patients referred into general clinic/POA service and book into the clinically relevant clinic using an agreed proforma.
Review and action on results of investigations, within the post holder’s scope of practice.
Improve patient experience by ensuring effective communication and being a point of contact for patients within the POA service.
To work with the multidisciplinary team across an integrated pathway of care to deliver quality standards in line with NICE guidance.
To work with the nurse specialist team to ensure that all patients have equitable access to investigations, treatment and follow-up care.
To work with the nurse/midwifery specialist team to develop best practices in line with NICE guidance.
To work with the team to develop guidelines to enhance optimal management of patients.
To collect appropriate data against NICE guidance. To use audit as a tool to improve practice and evaluate services.
Working for our organisation
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development.
2. Widening access (anchor institution) and employability.
3. Improving the experience of staff with disability.
4. Improving the EDI literacy and confidence of trust staff through training and development.
5. Making equalities mainstream.
Detailed job description and main responsibilities
To attend meetings relevant to the role and represent the views of others in formal surroundings.
To contribute both formally and informally to the education, training and development of clinical staff across the integrated pathway of care.
To contribute to the implementation of NICE guidance to ensure the continuous education of staff in appropriate clinical areas in relation to their understanding and utilisation of evidence-based practice.
To establish effective working relationships with other health care professionals whose role impinges on the service.
We reserve the right to close the post before the stated closing date, please apply early. We do not contact applicants with the outcome of the shortlisting. If you have been shortlisted, you will receive an invite to an assessment day or interview.
As a local employer and anchor institution we work closely with our community to recruit locally and we welcome applications from the widest variety of people to ensure our workforce are reflective of the local communities which we serve. We encourage all suitable candidates to apply including if you are Black, Asian or other ethnic minorities, live with a disability (visible or not) or are LGBT+. We have a number of active staff networks including Disability, LGBT+, Multicultural Inclusion and Women’s staff networks to bring staff together and celebrate diversity across our whole workforce.
Please note, not all roles will meet the criteria for a skilled worker visa.
Applicant requirements
You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Person specification
Qualifications and Training
Essential criteria
* Registered Nurse Level 1 register
* 1st Level Degree or equivalent Sage and Thyme
* Teaching and assessing qualification
Desirable criteria
* Counselling course Specialist course
Experience
Essential criteria
* Significant years post-registration experience
* Ability to carry out assessment following a protocol and following advice
* Ability to work autonomously
* Experience of working within the multidisciplinary team
* Experience of liaising with other agencies
* Good time management and prioritisation skills
* Evidence of undertaking a quality improvement project and sharing results
Desirable criteria
* Previous experience in the specialty
Experience Knowledge
Essential criteria
* Well developed interpersonal skills
* Analytical and judgement skills
* Excellent communication skills, both written and verbal
* Effective decision making skills
* Knowledge and understanding of the relevant NICE guidance
* Evidence of continued professional development of self and other health care professionals
* Time management skills and Organisational skills
Desirable criteria
* Knowledge of research and audit
Personal Qualities
Essential criteria
* Fit for active physical workload and resilient under reasonable pressure of work
* Computer skills e.g word processing, email, internet
* Flexible approach to changing situations
* Ability to work under pressure and to deadlines
Documents
* Candidate information pack
* Working at LGT
Further details / informal visits contact
Name: Raquel Guterres
Job title: Matron
Email address: raquel.guterres@nhs.net
Telephone number: 07825524093
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